| List of Tables and Images | p. ix |
| Preface | p. xi |
| Organizational Aesthetics | p. 1 |
| Introduction: the aesthetic gaze | p. 1 |
| Aesthetic examples | p. 7 |
| Constancy and variation - the aesthetic relevance | p. 10 |
| The aesthetic - an interim conclusion | p. 14 |
| The artistic, the erotic and the religious | p. 16 |
| The work | p. 17 |
| Aesthetic seduction | p. 20 |
| The sensed, the imagined and the attuned | p. 22 |
| Basic forms of attunedness | p. 27 |
| From attunedness to feeling | p. 36 |
| The aesthetic management of organizations | p. 42 |
| Attunedness and feeling in organizations | p. 43 |
| Aesthetics and strategy | p. 45 |
| What is aesthetic strategy? | p. 48 |
| The external relationship between art and organization | p. 50 |
| The inner relationship between aesthetics and organization | p. 55 |
| Summary: the distinctive character of aesthetic communication | p. 56 |
| Six aesthetic domains | p. 58 |
| An aesthetic profile? | p. 60 |
| The Organizational Image | p. 63 |
| The authoritative description | p. 67 |
| The problem of power | p. 68 |
| From singular to plural | p. 71 |
| Identity, vision, image: initial remarks | p. 73 |
| Branding | p. 74 |
| Symbol of totality | p. 78 |
| Identity and image: the suspicion of deception | p. 81 |
| Identity as an effective illusion | p. 83 |
| Mass media | p. 85 |
| Reconstruction of the difference between identity and image | p. 87 |
| Handling normal ambivalence | p. 90 |
| Myth, presentation and vision | p. 91 |
| The professional construction of an image | p. 96 |
| Transition to rhetoric: symbol and function | p. 99 |
| Organizational Rhetoric | p. 102 |
| A rhetorical problem | p. 104 |
| A shift in the balance between reason and rhetoric | p. 105 |
| Reason and emotion | p. 112 |
| Logos | p. 113 |
| Pathos | p. 122 |
| Pathos-management | p. 125 |
| Ethos | p. 127 |
| Ethos or aesthetics? | p. 132 |
| The rhetoric of management | p. 134 |
| Rhetorical rituals: necessary illusions | p. 139 |
| Transition to narratives | p. 143 |
| Organizational Narratives | p. 144 |
| Narrative desire and the desire for narrative | p. 144 |
| What is a narrative? | p. 147 |
| The narrative bond | p. 149 |
| The narrative as necessary pattern | p. 150 |
| Organization, autopoiesis and narrative: the logic of the concrete | p. 153 |
| The narrative as compensation for invisibility and complexity | p. 157 |
| Time, space and distortion | p. 158 |
| The sophistication of narrative | p. 159 |
| The plot | p. 162 |
| Narrative and dealing with values | p. 164 |
| Organization and narrative | p. 166 |
| The product's narratives: an expansion of meaning | p. 169 |
| The organization's use of narratives: ten functions | p. 170 |
| Transition to design | p. 177 |
| Organizational Design | p. 178 |
| Background of the concept of design | p. 178 |
| As an introduction: what design does | p. 179 |
| Design as 'giving form' | p. 183 |
| Form and difference | p. 186 |
| Form in society | p. 189 |
| The sensed and the imaginary | p. 192 |
| Eye and Hand | p. 193 |
| Pure, decorative and metaphysical design | p. 195 |
| Design as aesthetics and as ethics | p. 201 |
| Collision of considerations | p. 203 |
| Design in organizations | p. 206 |
| The invisible, the symbolic and the desired | p. 208 |
| Design and image | p. 210 |
| Design between variation and constancy | p. 210 |
| Transition to advertising | p. 212 |
| Organizational Advertising | p. 213 |
| Omnipresent appeal | p. 213 |
| Three theses: desire, imitation, compensation | p. 218 |
| The world of advertising | p. 221 |
| The rhetoric of advertising images | p. 226 |
| The artifice of advertising - some examples | p. 230 |
| The rhetoric of advertising text | p. 231 |
| Genre, self-reference, autocommunication and second-order advertising | p. 237 |
| Luxury and prestige | p. 243 |
| Transition to architecture | p. 249 |
| Organizational Architecture | p. 250 |
| The house | p. 250 |
| Constancy and variation | p. 252 |
| To dwell and to build | p. 256 |
| From cave to house | p. 258 |
| Architecture as communication | p. 259 |
| Denotation and connotation | p. 261 |
| The struggle between criteria | p. 263 |
| Architecture as rhetoric | p. 264 |
| The codes of architecture: identity and symbolism | p. 269 |
| The first code: identity | p. 271 |
| The second code: symbolism | p. 273 |
| The dimensions of meaning | p. 276 |
| The interplay of meanings: B&O's headquarters | p. 284 |
| Conclusion | p. 289 |
| Notes | p. 291 |
| Bibliography | p. 312 |
| Index | p. 319 |
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