A Practical Guide to Usability Testing

By: Joseph S. Dumas, Janice C. Redish

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Paperback | 1 January 1999 | Edition Number 1

At a Glance

Paperback
404 Pages

Edition Type
Revised

Dimensions(cm)
22.9 x 17.52 x 5.95

Paperback

$114.75

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In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes.

This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test.

Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.

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You Can Find This Book In

Non-Fiction Computing & I.T.Computer Science Human-Computer Interaction Computer Hardware Personal Computers Computer Programming & Software Development Virtual Reality Engineering & Technology Technology in General

Preface to the First Edition
Preface to the Revised Edition
Acknowledgments
How to use this book
Concerning Usability
Introducing usability
Introducing usability testing
Uncovering usability needs before you design
Basing designs on expertise in human-computer interaction
Evaluating usability throughout design and development
Establishing a usability program in your organization
Planning and Preparing for a Usability Test
Planning a usability test
Defining goals and concerns
Deciding who should be participants
Recruiting participants
Selecting and organizing tasks to test
Creating task scenarios
Deciding how to measure usability
Preparing test materials
Preparing the test environment
Preparing the test exam
Conducting a pilot test
Conducting and Using the Results of a Usability Test
Caring for the test participants
Conducting the test
Tabulating and analyzing data
Recommending changes
Communicating the results
Preparing a highlight tape
Changing the Product and the process
References (from First Edition)
Additional Relevant Books
Setting up a usability lab
Relevant organizations and journals
Author Index
Subject Index
Table of Contents provided by Publisher. All Rights Reserved.

A Practical Guide to Usability Testing

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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