Using Communication Technology

Creating Knowledge Organizations

By: B. BÃ¼chel

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Hardcover | 13 March 2001 | Edition Number 1

At a Glance

Hardcover
200 Pages

Dimensions(cm)
22.23 x 13.97 x 1.91

Hardcover

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Communication technology not only changes the face of organizations, but can support organizations in their strive to become learning organizations. In Using Communication Technology , Bettina Buchel examines the relationship between information technology and organizations from a range of perspectives, and highlights the managerial implications stemming from this relationship. Analysis is based on theoretical work in organizational studies, management and computer science, and draws upon case studies from companies in Europe and Asia. This book provides managers with guidelines for individual choice among communication media and goes on to suggest means of evaluating the outcome of communication technology strategy. The author shows how organizational use of communication technologies can lead the way towards the creation of knowledge organizations.

Industry Reviews

'This book investigates an area that currently appeals greatly to researchers both in management and information systems. Bettina's approach to examining the relation between the new communication technology and organizations from the viewpoint of information-processing is both comprehensive and insightful...the book is well researched and the empirical findings of particular interest. All in all, this is a timely book that will no doubt contribute significantly to research in this area.' - Soumitra Dutta, The Roland Berger Chaired Professor of E-Business and IT, Dean of Technology and e-Learning, INSEAD

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You Can Find This Book In

Non-Fiction Reference, Information & Interdisciplinary Subjects Interdisciplinary Studies Communication Studies Computing & I.T.Information Technology General Issue Economics Business & Management Organisational Theory & Behaviour Computer Science Artificial Intelligence Expert Systems & Knowledge-Based Systems

Business Mathematics & Systems Business Communication & Presentation Ownership & Organisation of Enterprises Management & Management Techniques Management of Specific Areas Production of Quality Control Management

List of Tables	p. vii
List of Figures	p. ix
Preface	p. x
Acknowledgements	p. xi
Communication Technology and Organizations	p. 1
Communication technology-induced changes in information processing	p. 1
Communication technology	p. 5
Relationship between communication technology and organizations: theoretical perspectives	p. 8
Multiple levels of analysis	p. 12
Knowledge Workers' Choices of Communication Technology	p. 15
Theoretical perspectives on media choice	p. 15
An integrative model of media choice	p. 32
Managerial implications	p. 35
Communication Technology and Organizational Design	p. 41
Features of communication technology	p. 41
The organizational design framework from an information-processing perspective	p. 42
Managerial Implications	p. 73
Communication Technology and Organizational Learning	p. 81
Organizational learning and information processing	p. 81
Media choice	p. 83
Media choice and organizational learning	p. 87
Knowledge development and communication technology	p. 101
Managerial implications	p. 103
Communication Technology and Success	p. 114
The relative nature of success	p. 114
A framework for measuring communication technology success	p. 117
The chain of communication technology measures	p. 132
Managerial implications	p. 134
A Dynamic Model of Communication Technology Employment	p. 143
Communication technology as a moderating variable	p. 143
The dynamic model	p. 144
Managerial implications	p. 148
Assumptions about Organizations	p. 153
Origins of Information Processing	p. 154
Interview Results for the Comparative Study of the Impact of Communication Technology on Organizations in Nepal, Thailand and Singapore	p. 156
A Case Study of Communication Technology Use in Chinese Trademark Agencies	p. 159
Terminology	p. 162
Notes	p. 163
Bibliography	p. 167
Index	p. 182
Table of Contents provided by Syndetics. All Rights Reserved.

Using Communication Technology

Creating Knowledge Organizations

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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