Conceptual modelling for grid computing : applying collaborative reference modelling / Jan vom Brocke, Oliver Thomas and Christian Buddendick -- Approaches for business process model complexity metrics / Volker Gruhn and Ralf Laue -- Characterization and tool supported selection of business process modeling methodologies / Roland Kaschek, Roman Pavlov, Vladimir A. Shekhovtsov and Sergiy Zlatkin -- A framework for utilizing preferred work practice for business process evolution / Ruopeng Lu, Shazia Sadiq and Guido Governatori -- On the suitability of the pi-calculus for business process management / Frank Puhlmann -- Variability modeling and product derivation in e-business process families / Arnd Schnieders and Frank Puhlmann -- Investigation of reporting tools for cadastre information systems / Dariusz Krol, Jacek Oleksy, Malgorzata Podyma, Michal Szymanski and Bogdan Trawinski -- Internet supported mass enrollment to high schools / Andrzej P. Urbanski -- Dealing with administrative discretions in e-government : the citizen consultation model / Wanchai Varavithya and Vatcharaporn Esichaikul -- Examples of situation spaces in context-aware business solutions / Jerzy Bartoszek and Grazyna Brzykcy -- ERP implementation effort estimation using data envelopment analysis / Stefan Koch -- Contrasting rankings from social choice aggregation methods for business information system selection in multiple case studies / Edward Bernroider and Johann Mitlohner -- Managing adaptive information projects in the context of a software developer organizational structure / Pawel Cichon, Zbigniew Huzar, Zygmunt Mazur and Adam Mrozowski -- Requirements for establishing a conceptual knowledge framework in virtual enterprises / Reyes Grangel, Ricardo Chalmeta and Cristina Campos -- Two methods for schema design for intelligent XML documents in organizations / Anne Honkaranta and Eliisa Jauhiainen -- IS evolution benefit assessment -- challenges with economic investment criteria / Irja Kankaanpaa, Jussi Koskinen, Tero Tilus, Henna Sivula, Heikki Lintinen and Jarmo J. Ahonen -- Adaptive human-to-human collaboration via negotiations of social protocols / Willy Picard -- Is e-learning more suitable for full-time or for part-time students? / Viktorija Sulcic -- Automated acquisition of semantic relations for information retrieval systems / Dariusz Ceglarek and Wojciech Rutkowski -- Analysis of query logs of the library catalogues in the Internet network / Kazimierz Chores, Justyna Kowalska and Izydor Statkiewicz -- Business process retrieval of company policies / Jon Espen Ingvaldsen, Tarjei Lasgreid, Paul Christian Sandal and Jon Atle Gulla -- Utility of Web content blocks in content extraction / Marek Kowalkiewicz -- A comprehensive assessment of modern information retrieval tools / Nishant Kumar, Jan De Beer, Jan Vanthienen and Marie-Francine Moens -- Polish texts analysis for developing semantic-aware information systems / Jakub Piskorski, Agata Filipowska, Krzysztof Wecel and Karol Wieloch -- Temporalizing ontology / Andrzej Bassara -- Semantics-driven XML data exchange within Web-serviced business applications / Jolanta Cybulka, Adam Meissner and Tadeusz Pankowski -- An ontological document management system / Eric Simon, Iulian Ciorascu and Kilian Stoffel -- Cost estimation for ontology development : applying the ONTOCOM model / Elena Paslaru Bontas Simperl, Christoph Tempich and Malgorzata Mochol -- Perspectives of belief revision in document-driven evolution of ontology / Krzysztof Wecel -- Assuring enterprise-wide information quality management capability maturity / Sasa Baskarada, Andy Koronios and Jing Gao -- Involving users to improve the level of their satisfaction from a software product designed for public organization / Barbara Begier -- Wrapping semistructured data to an object-oriented model for a data grid / Kamil Kuliberda, Jacek Wislicki, Radoslaw Adamus and Kazimierz Subieta -- Script-based system for monitoring client-side activity / Artur Kulpa, Jakub Swacha and Roman Budzowski -- A security evaluation model for multi-agent distributed systems / Chunyan Ma and Arturo Concepcion -- Industrial application and evaluation of a software evolution decision model / Tero Tilus, Jussi Koskinen, Jarmo J. Ahonen, Heikki Lintinen, Henna Sivula and Irja Kankaanpaa.