Introduction.
Part I: Adding Sugar to Your Life.
Chapter 1: Adding Sugar to Your Life.
Chapter 2: Acquiring a Sweet Tooth.
Chapter 3: Finding Your Way Around Sugar.
Chapter 4: Working with Accounts, Contacts, and Leads.
Part II: Cooking with Sugar.
Chapter 5: Keeping Track of the Sweet Things in Life.
Chapter 6: Creating a Project Isn't a Major Project.
Chapter 7: Working with Opportunities.
Chapter 8: Working with Documents.
Chapter 9: Watching Your Sugar Content.
Part III: A Spoonful of Sugar Keeps Your Customers Happy.
Chapter 10: Adding a Bit of Case Management.
Chapter 11: Keeping Bugs Out of the Sugar Bowl.
Part IV: Sharing the Sugar Bowl.
Chapter 12: Adding Sugar to Your E-mail.
Chapter 13: Campaigning Doesn't Just Occur in an Election Year.
Part V: Working with Extra-Strength Sugar.
Chapter 14: Sweetening the Deal.
Chapter 15: Adding an Extra Lump of Sugar.
Chapter 16: The Administrator's Recipe Book.
Part VI: The Part of Tens.
Chapter 17: Ten Reasons to Upgrade to the Professional or Enterprise Version.
Chapter 18: Ten Ways to Make Your Life Even Sweeter.
Chapter 19: Ten Ways to Become a Master Sugar Chef.
Index.
