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Results for author 'Robert Spector'

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The Nordstrom Way to Customer Experience Excellence : Creating a Values-Driven Service Culture - Robert Spector

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture

Robert Spector and Breanne O. Reeves

Paperback

RRP $41.95

$37.75

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OFF

The Century Old Startup : The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service - Robert Spector

The Century Old Startup

The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service

Paperback

RRP $29.69

$27.75

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