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Results for author 'Michael D. Johnson'

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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System - Michael D. Johnson

Improving Customer Satisfaction, Loyalty, and Profit

An Integrated Measurement and Management System

Michael D. Johnson and Anders Gustafsson

Hardcover

RRP $91.25

$77.75

15%
OFF

Customer Portfolio Management : Creating Value With A Large Leaky Bucket of Customers - Fred Selnes

Customer Portfolio Management

Creating Value With A Large Leaky Bucket of Customers

Fred Selnes and Michael D. Johnson

Hardcover

$54.75

From the Classroom to the Boardroom : Memoirs of a Student Leader - Michael D Johnson

From the Classroom to the Boardroom

Memoirs of a Student Leader

Michael D Johnson

Hardcover

$62.75

From Vision to Instrument : Creating a Next-Generation Event Horizon Telescope for a New Era of Black Hole Science - Michael D. Johnson

From Vision to Instrument

Creating a Next-Generation Event Horizon Telescope for a New Era of Black Hole Science

Michael D. Johnson, Jose L. GÃ³mez and Shep Doeleman

Hardcover

RRP $211.01

$173.75

18%
OFF

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