Salesforce Essentials for Administrators

By: Mohit Shrivatsava

Write A Review

eText | 10 October 2014 | Edition Number 1

At a Glance

Format
ePUB

eText

$40.69

or 4 interest-free payments of $10.17 with

Instant online reading in your Booktopia eTextbook Library *

Why choose an eTextbook?

Instant Access *

Purchase and read your book immediately

Read Aloud

Listen and follow along as Bookshelf reads to you

Study Tools

Built-in study tools like highlights and more

* eTextbooks are not downloadable to your eReader or an app and can be accessed via web browsers only. You must be connected to the internet and have no technical issues with your device or browser that could prevent the eTextbook from operating.

Book Description

This book is targeted at expert administrators or professionals who are new to Salesforce and want to learn the various features supported by the platform in a short space of time. The book can also be used by professionals preparing for Developer and Administrator certification exams from Salesforce.

What you will learn

Understand how licensing, profiling, and security settings are set for users
Perform data modeling and use Salesforce components such as workflows, approvals, validations, layouts, and record types to solve business problems
Get to know the reporting basics and use Salesforce analytics to build reports and dashboards
Troubleshoot common challenges that administrators face in realtime businesses
Get to grips with the Sales Cloud and Service Cloud features provided by the platform
Utilize tools such as the data loader to load data into Salesforce
Load data using an external ID and understand the importance of Excel VLOOKUP
Get familiar with the overall administrator responsibilities for realtime applications