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Salesforce.com customization handbook - Rakesh Gupta

Salesforce.com customization handbook

By: Rakesh Gupta

eText | 12 September 2014 | Edition Number 1

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Book Description

If you want to use Salesforce CRM to automate your business requirements, or you have already adopted Salesforce CRM and want to streamline the sales process, this book is for you. Whether you are new to Salesforce or a seasoned expert, you will be able to master the basic functions as well as the advanced features of Salesforce.com. No previous experience in computer coding or programming is required.

What you will learn

  • Understand the basic architecture of the Salesforce.com platform and improve collaboration in the organization
  • Manage users in the Salesforce organization and customize the company profile
  • Secure the data within an organization
  • Control email and domain management for your organization
  • Use the Sales Cloud and the Service Cloud to streamline sales, support processes, and automate your business requirements
  • Learn data management in Salesforce
  • Understand the concepts of analytics in Salesforce, and build reports and dashboards on existing data
  • Connect with employees around the globe using Salesforce Chatter and apps from AppExchange

Who this book is for

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Non-FictionComputing & I.T.Computer Networking & CommunicationsNetworking PackagesComputer ScienceBusiness ApplicationsEnterprise Software

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