Be Amazing or Go Home

Prologue, 11; Are You Amazing?, 13; The Anatomy Of Amazement, 21; From Misery To Amazement, 25; The Seven Amazement Habits, 29; The First Habit: Amazing People Show Up Ready To Amaze Show Up Ready To Amaze, 35; Work On Lombardi Time, 39; Remember: You’re Always On Stage, 45; Look Beyond The Clock, 51; Enter The Anti-No Zone, 55; The Second Habit: Amazing People Are Proactive Be Proactive, 63; Think Ahead, 67; Create A Predictably Positive Experience, 73; Think Outside The Rule Book, 79; Stay A Step Ahead, 85; The Third Habit: Amazing People Want Feedback Ask Directly For Feedback, 95; Look Past The Honeymoon, 99; Rate Yourself, 103; Fulfill The Promise, 107; Commit To Constant, Never-Ending Improvement, 113; The Fourth Habit: Amazing People Take Personal Responsibility Own It! Take Personal Responsibility, 121; A Common Purpose, 125; It’s Not My Fault, But Now It’s My Problem, 129; Go The Extra Mile, 133; Never Make An Excuse, 137; The Fifth Habit: Amazing People Are Authentic Mean What You Say, 143; Get To “Yes,” Get To “And”, 147; Show R-E-S-P-E-C-T, 151; Personalize It, 155; Share An Atkins Moment, 159; The Sixth Habit: Amazing People Turn Moments Of Misery Into Moments Of Magic Turn It Around, 165; See Problems As Opportunities To Show How Good You Are, 169; Find The Why, 173; Don’t Avoid Complaints; Manage Them, 179; Spot The Competition’s Moments Of Misery, 183; The Seventh Habit: Amazing People Habitually Focus On Excellence Make Excellence A Habit, 191; Be A Straight Shooter, 197; Do What You Say You’ll Do, 201; Cultivate The Leadership Mindset, 205; Sweep Like Beethoven Plays Piano, 209; Epilogue, 215; Acknowledgments, 225; About The Author, 229