Frequently Asked Questions

I can't log in to My Account / Password reset

To log in to your Booktopia account, go to our Sign In page and enter your email and password under "Existing Customers".

If you have forgotten your password, Booktopia will send you a temporary password to your email which you can use to reset your password. Click here reset your password.

If you continue to have issues accessing your account, please contact us either by Live Chat or by message via our Help Centre.