Paying for NZ orders

As Booktopia is an Australian online store all prices are listed in Australian Dollars. If you are paying with a New Zealand card your bank will convert the cost from AUD to NZD on your behalf.

Please note that we have no control over the exchange rate.

Should we need to process a refund it will be completed in Australian Dollars. Booktopia is not responsible for the exchange rate for the conversion back to NZD.

Orders being delivered to New Zealand that are over the value of AUD$900 will be liable for import duties. If the applicable New Zealand authorities determine that your order is to be assessed for import duties your parcel will be held. Our freight forwarder will send you an invoice for the applicable fees. If you accept the charges the parcel will continue on it’s way to you. Should you reject the charges the parcel will be returned to Booktopia and a member of our Customer Service team will get in touch with you.