Introduction xix
Assessment Test xxv
Chapter 1 Cloud Principles and Design 1
Understanding Cloud Principles 2
Virtualization 5
Service Models 9
Deployment Models 16
Cloud Characteristics 17
Shared Responsibility Model 19
Exploring Cloud Design 21
Redundancy and High Availability 22
Disaster Recovery 25
Summary 27
Exam Essentials 27
Written Lab 29
Review Questions 30
Chapter 2 Cloud Networking and Storage 35
Understanding Cloud Networking Concepts 36
Networking: A Quick Primer 37
Connecting to the Cloud 39
Cloud Networking Services 47
Understanding Cloud Storage Technologies 57
How Cloud Storage Works 57
Cloud-Based Storage Providers 59
Cloud Storage Terminology 59
Content Delivery Networks 68
Summary 70
Exam Essentials 70
Written Lab 72
Review Questions 73
Chapter 3 Assessing Cloud Needs 77
Using Cloud Assessments 79
Gathering Current and Future Requirements 80
Using Baselines 85
Running a Feasibility Study 86
Conducting a Gap Analysis 86
Using Reporting 88
Understanding Benchmarks 88
Creating Documentation and Diagrams 89
Understanding Cloud Services 91
Identity Access Management 91
Cloud-Native Applications 95
Data Analytics 97
Digital Marketing 100
Autonomous Environments 103
Internet of Things 104
Blockchain 110
Subscription Services 113
Collaboration 114
VDI 115
Self-Service 117
Summary 118
Exam Essentials 118
Written Lab 121
Review Questions 122
Chapter 4 Engaging Cloud Vendors 127
Understanding Business and Financial Concepts 129
Expenditures and Costs 129
Licensing Models 132
Human Capital 135
Professional Services 136
Finding and Evaluating Cloud Vendors 138
Gathering Information 138
Performing Evaluations 144
Negotiating Contracts and Billing 146
Choosing a Migration Approach 150
Migration Principles 150
Lift and Shift 152
Rip and Replace 153
Hybrid and Phased Migrations 153
Summary 154
Exam Essentials 155
Written Lab 156
Review Questions 158
Chapter 5 Management and Technical Operations 163
Explain Aspects of Operating within the Cloud 166
Data Management 166
Availability 169
Disposable Resources 173
Monitoring and Visibility 175
Optimization 176
Explain DevOps in Cloud Environments 180
Provisioning 182
Continuous Integration/Continuous Delivery 185
Testing in QA Environments 186
Configuration Management 188
API Integration 193
Financial Planning of Cloud Resources 194
Storage 194
Network 197
Compute 198
Chargebacks 199
Maintenance 200
Instances 201
Licensing Types 204
License Quantity 206
Summary 207
Exam Essentials 207
Written Lab 210
Review Questions 211
Chapter 6 Governance and Risk 215
Recognize Risk Management Concepts Related to Cloud Services 217
Risk Assessment 219
Risk Response 225
Documentation 227
Vendor Lock-in 230
Data Portability 231
Explain Policies or Procedures 233
Standard Operating Procedures 234
Change Management 235
Resource Management 237
Security Policies 238
Access and Control Policies 240
Department-Specific Policies 242
Communication Policies 243
Summary 244
Exam Essentials 245
Written Lab 246
Review Questions 248
Chapter 7 Compliance and Security in the Cloud 253
Identify the Importance and Impacts of Compliance in the Cloud 255
Data Sovereignty 256
Regulatory Concerns 258
Industry-Based Requirements 260
International Standards 265
Certifications 269
Explain Security Concerns, Measures, or Concepts of Cloud Operations 270
Threat 270
Vulnerability 272
Security Assessments 273
Data Security 278
Application and Infrastructure Security 290
Summary 293
Exam Essentials 294
Written Lab 296
Review Questions 298
Appendix A Answers to Written Labs 303
Chapter 1: Cloud Principles and Design 304
Chapter 2: Cloud Networking and Storage 304
Chapter 3: Assessing Cloud Needs 304
Chapter 4: Engaging Cloud Vendors 305
Chapter 5: Management and Technical Operations 305
Chapter 6: Governance and Risk 306
Chapter 7: Compliance and Security in the Cloud 306
Appendix B Answers to Review Questions 307
Chapter 1: Cloud Principles and Design 308
Chapter 2: Cloud Networking and Storage 310
Chapter 3: Assessing Cloud Needs 312
Chapter 4: Engaging Cloud Vendors 315
Chapter 5: Management and Technical Operations 317
Chapter 6: Governance and Risk 319
Chapter 7: Compliance and Security in the Cloud 321
Index 323
