Business Analytics

Managing, Building, and Using Analytical Systems, Edition 1.1

By: Hugh Watson

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eText | 1 June 2026 | Edition Number 1

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Business Analytics: Managing, Building and Using Analytical Systems provides an extended foray into analytic techniques and their application in business including decision support systems, data warehousing, analytical portals, business intelligence, big data analytics, artificial intelligence, and more. These applications and related technologies are designed to support decision making, enhance organizational performance, and create business value. Coverage includes how these analytical applications are managed, built, and used. Insights, examples, and stories draw heavily on Dr. Hugh Watson's extensive experience teaching, researching and especially consulting in this area.For students aiming for a career in analytics or expecting to encounter it in their professional career, this book is designed to equip them with the necessary concepts, understandings, and skills. For those pursuing a specialized path in analytics, it provides a comprehensive foundation. For others, it offers the insights needed to participate confidently in discussions about the essential elements of business analytics. By the end of this book, students will be able to engage thoughtfully with analytics professionals, managers, and other stakeholders on a broad range of analytics topics. Edition 1.1 includes updated material on Generative AI.