Part One: Your New Helpers . . . . . . . . . . . . . . . . 1
Chapter 1: The Monday Morning That Changed Everything . . 3
Chapter 2: Agents vs. Everything Else . . . . . . . . . . . 11
Chapter 3: The Agent Family Tree . . . . . . . . . . . . 25
Part Two: Agents At Work . . . . . . . . . . . . . . . . 41
Chapter 4: The Boss's Command Center . . . . . . . . . . 43
Chapter 5: Sales-The Deal Makers . . . . . . . . . . . . 61
Chapter 6: Marketing-The Content Creators . . . . . . . 85
Chapter 7: Marketing-The Growth Drivers . . . . . . . . 99
Chapter 8: HR-The People Helpers . . . . . . . . . . . . 113
Chapter 9: IT-The Fixers . . . . . . . . . . . . . . . . 125
Chapter 10: Finance-The Money Watchers . . . . . . . . 137
Chapter 11: Customer Service-The Frontline Heroes . . . 151
Chapter 12: Operations-The Smooth Runners . . . . . . 165
Part Three: Agents Working Together . . . . . . . . . . 177
Chapter 13: The Monday Morning Orchestra . . . . . . . 179
Chapter 14: The Big Launch . . . . . . . . . . . . . . . 191
Part Four: Making It Happen . . . . . . . . . . . . . . . 205
Chapter 15: When Things Go Wrong . . . . . . . . . . . 207
Chapter 16: Finding Your First Agent Problem . . . . . . 219
Chapter 17: Baby Steps to Big Wins . . . . . . . . . . . 233
Chapter 18: The Shopping Trip . . . . . . . . . . . . . 247
Chapter 19: Getting Everyone Excited (Not Scared) . . . . 265
Part Five: The Future Is Already Here . . . . . . . . . . . 279
Chapter 20: Tomorrow's Agents . . . . . . . . . . . . . 281
Chapter 21: The Company That Runs Itself . . . . . . . . 297
Chapter 22: Your Agent Future . . . . . . . . . . . . . 313
Epilogue . . . . . . . . . . . . . . . . . . . . . . . . 325
About the Author . . . . . . . . . . . . . . . . . . . . 327