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Agency-Based Program Evaluation : Lessons From Practice - Stephen A. Kapp

Agency-Based Program Evaluation

Lessons From Practice

By: Stephen A. Kapp, Gary R. Anderson

eText | 10 December 2009 | Edition Number 1

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This text aids both students and practitioners in articulating the elements of program evaluation, deepening their understanding of the contextual issues that surround and shape an evaluation. Authors Stephen A. Kapp and Gary R. Anderson offer readers details on the application of useful and accepted evaluation methods. It also shows readers how to make sound decisions in balancing techniques and strategies with the realities of the agency environment.

Key Features

  • Ethical considerations related to collecting data from service consumers and working with agency personnel
  • Strategies for accommodating cultural and ethnic differences when collecting program evaluation data
  • Techniques for engaging agency personnel and key constituents in the entire evaluation process


Accompanied by robust ancillaries

This text is accompanied by a robust companion site which you can view here.

The password-protected Instructor's Site features:

  • Sample Syllabi
  • PowerPoint Slides
  • Test Bank

The open-access Student Study Site offers:

  • Quizzes
  • Journal Articles
  • Web Resources and Activities

This text is designed for upper-level undergraduate and graduate courses in program evaluation within departments of social work, mental health, and human services. It is also a great resource for practicing professionals, supervisors, and managers.

Industry Reviews

"What sets Kapp and Anderson's book apart is an emphasis for nonevaluators on a succinct argument for conducting evaluations and a thorough discussion of applied ethics in evaluation. Agency-Based Program Evaluation would be a good fit for a program evaluation survey course, especially for those in the social work and human service professions (e.g., family therapists). Practitioners of all specialties who are interested in adding program evaluation activities to their skill set will find this a useful introduction to the field, but it shouldn't serve as the sole resource."

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Non-FictionSocial Services & WelfareSocial Welfare & Social ServicesSocial WorkReference, Information & Interdisciplinary SubjectsResearch & InformationResearch MethodsBusiness & ManagementOwnership & Organisation of EnterprisesNon-Profitmaking Organisations

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