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Transformative Conflict Resolution : Mediation, Dialogue, Coaching, Management

Transformative Conflict Resolution

Mediation, Dialogue, Coaching, Management

eText | 26 May 2026

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This volume gathers leading scholarship and practice guidance from the transformative fi eld, presenting a coherent picture of conflict as an interactional crisis that can shift through empowerment and recognition. Originating in work around the Institute for the Study of Conflict Transformation (ISCT), the book combines foundational reflections, empirical studies, and practice frameworks that translate core premises into day-to-day choices of interveners.

Bridging theory and application, contributors deepen key techniques (reflection, summarizing, check-ins), extend the originally mediation approach to coaching, dialogue, and organizational leadership, and articulate the ethical grounding and role conception that anchor nondirective practice. The result is a multi-genre resource for mediators, facilitators, coaches, managers, and educators seeking disciplined, values-based ways of supporting people in conflict.

"The strengths of this volume lie in its multidisciplinarity, its balance of theory and practice, and its ability to integrate philosophical perspectives, empirical research, and practical applications."

Christian Hartwig, President of the Bundesverband MEDIATION e.V., Germany

"For those seeking to increase their understanding, strengthen their practice and/or applying transformative confl ict theory to other areas of practice, this book will be a valuable addition to one's library."

Winnie Backlund, Member of the Advisory Panel for the Court Custody Mediation Program in Montgomery County Pennsylvania, United States

"It is a landmark contribution that consolidates the achievements of the transformative approach while simultaneously opening new horizons for practice and research. It should be considered essential reading for mediators, dialogue facilitators, coaches, conflict managers, and scholars who wish to ground their work in a model that is both philosophically profound and practically impactful."

Marko Iršic, founder/CEO of the RAKMO Institute in Ljubljana, Slovenia

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