Online attackers may attempt to gain your personal or financial information to exploit you for financial gain.

Booktopia or our delivery partner Australia Post will never text you to request personal information, payments or financial information including passwords, credit card details or account information.

We have been made aware of fraudulent text messages that appear to be from Australia Post circulating as an update to a parcel delivery and prompting customers to click on a link to change "an incorrect address".

These scam messages are sent using ‘AusPost’ sender ID and, due to the way smart phones group these communications, the scam text would appear together with the legitimate thread of Australia Post messages. Once clicked, the link will lead to a fake Australia Post website which is designed to steal your personal and financial information.

Please do not click on any links without confirming the message is legitimate. If you’re unsure a message is legitimate, always contact Booktopia or Australia Post via the publicly available contact details rather than details provided in a message.

Simply go to the top of our website and next to the search bar enter your postcode. A delivery timeframe will appear when you begin to view an item on our website!*

*Get your delivery estimate for In Stock items only.

For deliveries nationwide, excluding NSW, most parcels will go directly to Australia Posts state-based sorting facilities. Your parcel may not have any tracking updates until Australia Post sorts your parcel in your state but if you have been sent a tracking number by us then you can be confident that your parcel is on the way, even if there aren’t immediate tracking updates from Australia Post. Please note that Australia Post has advised to allow more time than normal to see updates on the progress of your delivery.