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Workplace Studies : Recovering Work Practice and Informing System Design - Paul Luff

Workplace Studies

Recovering Work Practice and Informing System Design

By: Paul Luff (Editor), Jon Hindmarsh (Editor), Christian Heath (Editor)

Hardcover Published: 14th September 2000
ISBN: 9780521591867
Number Of Pages: 283

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  • Paperback View Product Published: 13th December 2011
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Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking new book brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline recent developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of new technologies. This book provides a valuable, multidisciplinary synthesis of the key issues and theoretical developments in workplace studies and a guide to the implications of such research for new technology design and the workplace.

Industry Reviews

'I enjoyed the book and recommend it for those interested in workplace studies and the role of workplace studies in the design of technologies to support teams and collaborative work.' Computer Supported Cooperative Work

Introduction
Exploring the Workplace
Making a case
Design by problem solving
Analysing cooperative work in an urban traffic control room for the design of a coordination support system
Expert systems in (inter)action: diagnosing document machine problems over the telephone
The critical role of workplace studies in CSCW
From individual action to collective activity and back
The interface between research and design
Analysing work practice and the potential role of new technology at the International Monetary Fund
Ethnography, communication and support for design
Where the rubber hits the road
Situating workplace studies within the human- computer interaction field
Analysing the workplace and user requirements
Supporting interdisciplinary design
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780521591867
ISBN-10: 0521591864
Audience: Tertiary; University or College
Format: Hardcover
Language: English
Number Of Pages: 283
Published: 14th September 2000
Publisher: CAMBRIDGE UNIV PR
Country of Publication: GB
Dimensions (cm): 22.86 x 15.24  x 2.06
Weight (kg): 0.61

Earn 444 Qantas Points
on this Book