Willing Slaves?

British Workers Under Human Resource Management

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Paperback | 18 July 1994

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188 Pages

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22.86 x 15.24 x 1.09

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Many people believe that industrial relations have been transformed. For some, current developments are the result of new human resource management techniques which have overcome adversarial workplace traditions. For others, old attitudes remain, their expression stifled by vigorous competition in product and labour markets. Willing slaves? explores these competing claims. It shows that managers have come to question past approaches to employee relations. Nowadays they believe that ''winning workers'' hearts and minds'' is a crucial part of successful management. Equally, however, managers have not yet found ways to make their new ideas work well. Workers continue to place little trust in management, inefficient working practices persist, and attempts to build ''new industrial relations'' have fallen short of the mark. Willing slaves? concludes by arguing that the best way forward is for organisations to commit themselves to long term labour relations policies which enable workers to participate in management decision-making.

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List of tables	p. ix
Acknowledgements	p. x
Co-operation at work?	p. 1
Market pressures and the growth of 'realism'	p. 1
The traditional account: managers and workers as continuing adversaries	p. 4
The alternative account: a 'new industrial relations'	p. 8
Unanswered questions	p. 14
Conclusions	p. 24
The shop floor revisited	p. 27
Introduction	p. 27
Studying the shop floor	p. 28
Fieldwork	p. 33
The frozen food works	p. 41
Introduction	p. 41
The management approach: old problems, new ideas	p. 42
Preparations for change	p. 46
Workers' reactions to change (1)	p. 48
Workers' reactions to change (2)	p. 54
The resurrection of traditional views	p. 58
Two years later	p. 67
Conclusions	p. 68
The biscuit works	p. 71
Introduction	p. 71
Twenty years before: from unitarism to pluralism	p. 73
The present day shop floor	p. 77
The politics of incorporation	p. 91
Conclusions	p. 93
The chocolate works	p. 97
Introduction	p. 97
A new style of management	p. 98
The character of management initiatives	p. 104
On the shop floor	p. 106
Conclusions	p. 122
Willing slaves?	p. 127
Introduction	p. 127
Managers	p. 128
Workers	p. 131
Barriers to change	p. 148
Conclusions	p. 155
Bibliography	p. 159
Index	p. 169
Table of Contents provided by Syndetics. All Rights Reserved.

Willing Slaves?

British Workers Under Human Resource Management

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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