Volunteer Management

"Volunteer Management: A Strategic Approach is a must-have book for anyone who wants to study volunteer management. Piatak and Sowa cover all the essentials of volunteer management, from planning to evaluation. Their strategic approach to important issues and topics in volunteer management is perfect for student learning in both undergraduate and graduate classrooms. I will be sure to use this book in my volunteering courses." Young-joo Lee, Ph.D., Professor of Philanthropic Studies, Eileen Lamb O'Gara Chair in Women's Philanthropy, Indiana University Lilly Family School of Philanthropy

"Volunteer Management: A Strategic Approach" is a very timely and much-needed book centering volunteers and their experiences in the various organizational contexts they serve. Piatak and Sowa do this by grounding their work in human resource management and volunteer management theory and research while making strategy the main player across the various chapters. A must-read for volunteer researchers and managers!" Marlene Walk, Professor at the School of Business and Economics at the University of Freiburg, Germany

"Volunteer management is almost an oxymoron. How can one manage people who are not obliged to serve, nor can they be financially motivated or sanctioned. Traditional Human Resource Management practices are only partially helpful. Not surprisingly, volunteer management is the most understudied aspect of volunteerism. This book significantly moves the needle and offers a comprehensive review of the field. Volunteer management becomes manageable. The book would be a most useful source of wisdom to both scholars and practitioners." Ram A. Cnaan, University of Pennsylvania, School of Social policy & Practice