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Using Conflict in Organizations - Carsten K. W. de Dreu

Using Conflict in Organizations

Hardcover Published: 1st May 1997
ISBN: 9780761950905
Number Of Pages: 240

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This work looks specifically at the positive effects of conflict in organizations. Ths contributors synthesize and analyze the accumulated evidence that conflict can enhance rather than hinder performance as well as identifying concrete techniques and strategies. Conflict is related to performance. The book, by bringing together various theoretical perspectives and empirical issues, is able to provide a general theoretical framework and a focus on thematic issues such as groupthink, minority dissent, negotiation process, third party intervention, work force diversity and more. The second half of the book also focuses on the performance enhancing effects of intergroup conflict, collective negotiation and diversity management, and applications and strategies to stimulate conflict in ways that enhance performance in groups and organizations.

`This book contributes significantly to understanding the integrated topic of conflict and performance...the book provides a real review of how to use conflict in organizations' - International Journal of Selection and Assessment



`Using Conflict in Organizations is an excellent empirical reference text' - Management Learning





`The authors are of impeccable academic standing. The editorship is thorough and concise. The work presented is stimulating and current' - Therapeutic Communities

Introduction
Conflict and Performance: Benefits for Groups and Organizations
Conflict Management and Performance
Productive Conflict
The Importance of Conflict Management and Conflict Issue
Conflict within Interdependency
Its Value for Productivity and Individuality
The Effectiveness of Mixing Problem Solving and Forcing
Within-Group Conflict and Performance
Mitigating Groupthink by Stimulating Constructive Conlflict
Minority Dissent in Organizations
Affective and Cognitive Conflict in Work Groups
Increasing Performance through Value-Based Intragroup Conflict
The Effects of Conflict on Strategic Decision Making Effectiveness and Organziational Performance
Between-Group Conflict and Competition
The Enhancing Effect of Intergroup Competition on Group Performance
Good News about Competitive People
Productive Conflict
Negotiation as Implicit Coordination
Constructive for Whom? The Fate of Diversity Disputes in Organizations
Designing Interventions: Towards Applications
Positive Effects of Conflict
Insights from Social Cognition
Third Party Consultation as the Controlled Stimulation of Conflict
Enhancing Performance by Conflict-Stimulating Intervention
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780761950905
ISBN-10: 0761950907
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 240
Published: 1st May 1997
Country of Publication: US
Dimensions (cm): 24.77 x 16.51  x 1.91
Weight (kg): 0.54