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Upgrading and Troubleshooting Your Mac : Mac OS X Edition - Gene Steinberg

Upgrading and Troubleshooting Your Mac

Mac OS X Edition

Paperback Published: 1st January 2001
ISBN: 9780072193596
Number Of Pages: 640

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Noted Mac expert Gene Steinberg reveals the secrets of support professionals and shows readers how to make their Mac run faster, more reliably, and with fewer crashes. The book covers the full range of troubleshooting and system maintenance procedures Mac users have to confront on a regular basis. Steinberg takes a unique approach to targeting specific problems and solutions using step-by-step instructions and diagnostic case histories. The CD-ROM contains demonstration versions of Mac OS X diagnostic software.

Acknowledgmentsp. xix
Introductionp. xxi
Solving Mac Hookup Problemsp. 1
Initial Installation: The First Dayp. 2
What to Do If Your New Mac Doesn't Workp. 12
How to Cope with System Software Hasslesp. 15
How to Handle System Crashesp. 16
What Those Error Messages Really Meanp. 17
Is It the Hardware or Software?p. 19
The Right Way to Do a Classic System Upgradep. 21
How to Merge Classic System Foldersp. 30
The Right Way to Do a Mac OS X System Upgradep. 38
The Mac Upgrade Guide: Peripheral Cardsp. 45
Adding Expansion Cardsp. 46
What If It Won't Boot?p. 51
Using Processor Upgrade Cards: The Good, the Bad, and the Uglyp. 51
The Mac Upgrade Guide: Dealing with RAM Upgrade Pitfallsp. 59
Yes, It's All Right for You to Add a RAM Upgradep. 60
How to Avoid RAM Upgrade Damagep. 60
Checking RAM Compatibilityp. 62
Adding RAM Upgrades to Regular Desktop Macsp. 66
Adding RAM Upgrades to the iMacp. 69
Adding RAM Upgrades to iBooks and PowerBooksp. 71
How to Know If RAM Is Properly Installedp. 73
Interpreting the Signs That Something Went Wrongp. 74
Troubleshooting Macs on the Roadp. 83
The Care and Feeding of Laptopsp. 84
PowerBook/iBook Trials and Tribulationsp. 90
Protecting Your Laptop Against Theftp. 96
The Apple Laptop Travel Guidep. 100
The Weird World of Fontsp. 107
TrueType vs. PostScript Fonts: What's the Difference?p. 108
Mac OS X Is Bursting with Font Foldersp. 114
Finding Damaged Fontsp. 119
Coping with Font Conflictsp. 121
Font Organization Tips and Tricksp. 128
Dealing with Graphic File Headachesp. 135
A Quick Review of Graphic File Formatsp. 136
How to View PC Graphics on a Macp. 139
Preparing Mac Graphics to Work in the Windows Worldp. 144
Making Your Printer Singp. 147
Installing a Personal Printerp. 148
Installing a Network Printerp. 150
USB vs. Network Printers: Is There a Difference?p. 152
PostScript: What Is It? Why Do I Need It?p. 153
Which Printer Driver Do I Use?p. 157
What's a PPD File and What Do I Need It For?p. 158
Solving Common Printing Problemsp. 164
How to Fix Paper Jams and Feed Problemsp. 175
Troubleshooting Mice, Joysticks, and Keyboardsp. 177
Choose Your Own Input Devicep. 178
ADB Input Device Cautionsp. 182
Installing Input Devicesp. 182
How to Handle the USB Connectionp. 189
The Monitor Is the Window of the Computer Worldp. 193
Display Selection Hintsp. 194
Installing a New Monitorp. 197
Making the Picture Look Right on a CRT Monitorp. 198
Using ColorSync to Calibrate Your Displayp. 209
Hints and Tips about Multiple Displaysp. 216
What's Wrong with My Picture?p. 218
Help with Mixed Mac/Windows Officesp. 227
Making Macs and PCs Communicate Peacefullyp. 228
Troubleshooting Mixed Network Problemsp. 238
How to Handle a Windows Emulator on a Macp. 243
In Defense of Your Macp. 249
Do You Have a Computer Virus?p. 255
Are Computer Viruses a Danger to Mac Users?p. 256
The Real Dangers of Cross-Platform Virusesp. 258
How to Know If It's a Virus or a Software Problemp. 260
Choosing and Installing Virus Protection Softwarep. 265
Keeping Your Hard Drive Healthy and Happyp. 273
A Brief Primer on Cataloging a Disk Drivep. 274
What Can Go Wrong with a Drive and How to Fix Itp. 287
How to Cope with Drive Directory Problemsp. 294
What to Do If Hard Drive Diagnostic Programs Failp. 302
Foolproof Backup Techniques Explainedp. 307
Why Backups Are Necessaryp. 308
Backups: How, What, and Whenp. 311
How to Restore Your Filesp. 326
What If the Backup Goes Bad?p. 327
Storage Device Technologies: Dealing with SCSI Chain Hasslesp. 333
How to Organize the SCSI Chainp. 334
A Handy Guide to SCSI Voodoop. 336
Internal vs. External: What's the Difference?p. 339
Adding a SCSI Accelerator Cardp. 347
A Quick Guide to Solving SCSI Chain Problemsp. 349
The End of SCSI?p. 352
Making Your New Scanner Work Betterp. 359
The Right Way to Install a Scannerp. 360
Checking SCSI Settings and Hardware Locking Switchesp. 362
What If the Scanner Freezes?p. 363
How to Do That First Scan with Confidencep. 367
Overcoming the Network Hasslep. 375
File Sharing Basicsp. 376
Fixing AppleTalk Network Troublesp. 383
Getting Started with Ethernetp. 388
Networking via TCP/IPp. 395
How to Protect Your Files on a Networkp. 397
Adding System Utilities and Overcoming System Conflictsp. 401
The Classic Appearance Control Panel and Mac OS Xp. 402
Desktop Makeovers and Mac OS Xp. 404
Desktop Decoration Programs: Good or Bad?p. 405
Use Classic System Enhancements with Few Problemsp. 408
How to Check for System Conflictsp. 411
How to Handle Mac OS X System Problemsp. 418
Where to Learn About Software Updatesp. 425
How to Make Video Capture Hardware Workp. 429
Are You Ready to Capture Video?p. 430
Selecting and Installing the Right Video Systemp. 432
Where Do I Store It?p. 438
How to Handle Video Capture Problemsp. 440
Making the Modem Connectionp. 447
Making 56K Workp. 448
The Right Way to Hook Up a Modemp. 449
Why It Won't Connectp. 458
How to Test Your Modem's Real Connection Potentialp. 462
What's a Modem String and How Do I Use It?p. 464
Dealing with Internet Access Problemsp. 467
Solving Internet Connection Problemsp. 468
How to Speed Downloads and Uploadsp. 480
Getting Top Performance from Your Internet Connectionp. 480
Making Your Web Browser Browsep. 489
What to Do When You Cannot Access a Sitep. 490
Making Your Browser Run Fasterp. 493
Tips on Speeding Up a Web Browser Cachep. 493
How to Make Online Graphics Look Sharperp. 507
Making Email Work for Youp. 511
When Email Doesn't Reach Its Destinationp. 512
How to Handle Email Attachmentsp. 514
Is There a Danger from Email Viruses?p. 515
How to Avoid Email Problemsp. 517
QuickStart Upgrade and Troubleshooting Guidep. 539
Installing a New Macp. 540
Reinstalling System Softwarep. 540
Adding Peripheral Cardsp. 541
Adding RAMp. 541
Advice for Road Warriorsp. 542
Mac OS X Font Managementp. 542
Graphics Filesp. 542
Printing Under Mac OS Xp. 543
Using Input Devicesp. 543
Installing a New Monitorp. 544
Living in the Windows Worldp. 544
Computer Viruses and Mac OS Xp. 545
Hard Drive Diagnostic Tipsp. 545
Don't Forget Backupsp. 546
Take Care with SCSI Chainsp. 546
Take Care Setting Up a Scannerp. 546
Network in Confidencep. 547
Add System Enhancements with Carep. 547
Make Video Editing Work Betterp. 548
Make Your Modem Connect Fasterp. 548
Broadband Access Concernsp. 548
Improving Web Accessp. 549
Make Email Work Betterp. 549
Glossaryp. 551
Indexp. 581
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780072193596
ISBN-10: 007219359X
Series: Consumer Ser.
Audience: General
Format: Paperback
Language: English
Number Of Pages: 640
Published: 1st January 2001
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 23.5 x 19.1  x 3.2
Weight (kg): 1.08