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Transition : The IBM Story - John Harvey


The IBM Story


Published: 1st August 2008
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Transition documents the changes IBM has initiated in this country to make it internationally competitive in IT services exports from Australia. It examines the changes that have occurred in the marketplace over the past decade, the effect these changes had on IBM's competitiveness, the responses to these changes from IBM and how they were made, the results of these changes and assessment of the current state of the marketplace concluding with some comments on what the future may hold.

From an Australian perspective this project leads to a higher level of enthusiasm and support for trying to improve Australia's standing in the international IT services market which will have a positive impact on policy positions taken by government, and or investment decisions taken by companies in the Australian marketplace for the future.

About the Author

It is fitting that John Harvey should pen this fascinating book about IBM's journey from being Australia's leading exporter of elaborately transformed manufactured goods in the mid 1990s to becoming Australia's leading IT services exporter a decade later. For when he joined IBM in 1968, Harvey's first training course was to be the last the company ever held in Australia on the hard wiring of an electronic tabulating machine. This transition from punch card machines to stored memory computers was the first of many evolutions the author would witness at IBM in a distinguished career in the IT industry which has spanned more than 40 years. During that time, Harvey has forged his deserved reputation as one of the leading advocates of IT in Australia.

Dedication p. 3
Introduction p. 7
Foreword p. 9
Chapter 1: The end … or the beginning? p. 13
Chapter 2: The beginning: leadership in IT services p. 25
Chapter 3: Collaboration: the secret ingredient p. 43
Chapter 4: Partnering with the government p. 61
Chapter 5: University alliance p. 77
Chapter 6: Earn as you learn p. 87
Chapter 7: State government support p. 99
Chapter 8: Cooperative education - a winning model p.109
Chapter 9: Global sourcing p.125
Chapter 10: Austrlai - a centre of excellence p.143
Chapter 11: The future: Australia empowered p.161
Epilogue: Grassroots results p.181
Collaborative Leadership p.185
Acknowledgements p.193
References p.197
About the Author p.204
Table of Contents provided by Switzer Communications Pty Ltd. All Rights Reserved.

ISBN: 9780646495637
ISBN-10: 0646495631
Audience: General
Format: Paperback
Language: English
Number Of Pages: 204
Published: 1st August 2008
Publisher: The Switzer Group
Country of Publication: AU
Dimensions (cm): 23.5 x 15.0