| The Context of ISandN | p. 1 |
| Standards for Integrated Services and Networks | p. 5 |
| Industrial Requirements on a Service Creation Environment | p. 17 |
| Defining and Structuring Service Requirements on the IN in order to Evaluate IN Architecture Initiatives | p. 27 |
| Service Engineering versus Software Engineering - A Foundational Study | p. 39 |
| Integration of Adaptations for People with Special Needs | p. 51 |
| Surveillance and Protection in IBC Management: The Applicability of Two RACE Security Projects - SecureNet II and SESAME | p. 61 |
| User Interfaces and their Implications for Future Services | p. 73 |
| Metaphors and Layers of Signification: The Consequences for Advanced User Service Interfaces | p. 75 |
| Graphical User Interface Style Guide for Mobile Communication Services | p. 89 |
| Advanced Videocommunications with Stereoscopy and Individual Perspectives | p. 99 |
| Hypermedia Applications for Distance Education and Training | p. 109 |
| Component Models and Service Creation | p. 121 |
| Future Communication Networks - What (Public) Service Providers Should Provide | p. 123 |
| Modelling Services in the Portfolio from a Service Provisioning Perspective | p. 133 |
| Enhanced IN for Personal Communications | p. 145 |
| A Component Theory for Telecommunication Architectures | p. 157 |
| Building Dedicated Service Creation Environments for Reuse Based Production | p. 169 |
| TMN Implementation Issues | p. 179 |
| Management of Optical Networks: SNMP Agents Enabling TMN | p. 181 |
| Requirements of Inter-Domain Management and their Implications for TMN Architecture and Implementation | p. 193 |
| Security Requirements of the TMN X-Interface within End-to-End Service Management of Virtual Private Networks | p. 207 |
| High-Level Access APIs in the OSIMIS TMN Platform: Harnessing and Hiding | p. 219 |
| Services and Services Management | p. 231 |
| User Requirements for Advanced Communication Services | p. 235 |
| Personal Communications - What is Beyond Radio? | p. 247 |
| Service Provisioning in a Multi-Provider Environment | p. 259 |
| Application of TINA-C Architecture to Management Services | p. 273 |
| An Evolutionary Approach for TMN Management of IN Services | p. 285 |
| The Use of TMN as an Architectural Framework for Value Added Services Management | p. 295 |
| End-to-End Service Management with Multiple Providers | p. 305 |
| Beyond IN | p. 319 |
| Personal Communication - Network Aspects and Implementations | p. 321 |
| A Service Creation Environment for a Future Intelligent Network | p. 333 |
| Providing Services in a World of IBC Resources: An Architectural Approach | p. 343 |
| Service Specification Concepts in TINA-C | p. 355 |
| Application of Distributed Techniques to the Modelling of IN Architectures and Support of Service Execution | p. 367 |
| Distributed Transaction Processing in the IBC | p. 377 |
| Methods and Tools | p. 391 |
| Formalisation of Properties for Feature Interaction Detection: Experience in a Real-Life Situation | p. 393 |
| Development of Telecommunications Management Systems Using OO Methods and CASE Tool Support | p. 407 |
| A Decision Support System for Assurance of Quality of Service in Intelligent Network Service Provisioning | p. 419 |
| Formal Description of OSI Management Information Structure as a Prerequisite for Formal Specifications of TMN Interfaces | p. 433 |
| Specification and Design of TMN Systems | p. 443 |
| Structuring Principles for Total Quality Management in IBCN | p. 445 |
| Service/Resource Discovery and Allocation | p. 455 |
| Specifying Pan-European Management Systems | p. 467 |
| Computational Modelling - UPT Split Charging Management Case | p. 479 |
| Scenarios | p. 491 |
| Security in Use and Management of VPN - a Banking Scenario | p. 493 |
| SAMSON, Security Management in a Health Care Scenario | p. 503 |
| IN Service Security and Service Management Security and their Relationships - Using UPT as a Case Study | p. 513 |
| Architectures and Methods | p. 525 |
| A Service-Driven Vision of Integrated Broadband Communications: the OSA Approach | p. 529 |
| Concepts for a Flexible Service Architecture | p. 539 |
| A Comparison of the PRISM and OMNI-Point Methodologies for the Specification of Management Systems | p. 553 |
| Formal Methods and Service Specification | p. 563 |
| Achieving a Pan - European Service Infrastructure | p. 573 |
| Author Index | p. 581 |
| Table of Contents provided by Blackwell. All Rights Reserved. |