Total Quality Management for Home Care

By: Elaine R. Davis

Write A Review

Hardcover | 10 March 1994

At a Glance

Hardcover
368 Pages

Dimensions(cm)
23.5 x 16.51 x 2.54

Hardcover

$370.75

or 4 interest-free payments of $92.69 with

Ships in 10 to 15 business days

The first quality management handbook developed specifically for the home health care industry, this book provides a comprehensive programme with step-by-step guidelines, ready-to-use models, charts, sample forms, questionnaires, surveys, letters, and reports - everything needed to design, implement, and maintain an effective programme. It includes vital information regarding OSHA and Joint Commission requirements and international standards, as well as auditing and statistical data collection and evaluation techniques. This book provides the framework for transforming a home care company into a customer driven organization. Tools and techniques are provided to establish unparalleled service excellence throughout the delivery of care and subsequent business transactions.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.

Defective items

If there is a problem with any of the items received for your order then the Booktopia Customer Care team is ready to assist you.

For more info please visit our Help Centre.

You Can Find This Book In

Non-Fiction Medicine Nursing & Ancillary Services Nursing Community Nursing Family & Health Business & Management Management & Management Techniques Quality Assurance QA & Total Quality Management TQM Social Services & Welfare Social Welfare & Social Services Emergency Services

Medicine in General Health Systems & Services

Contents: The Quality Improvement Model for Home Care
Continuous Quality Improvement
Total Quality Management
Customer Relationships
National and International Standards
The Quality-Productivity Connection
Strategic Quality Planning
Auditing Types
Quality Assurance Audits
Utilization Review Audits
Field Review Audits
Infection Prevention and Control
Risk Management Administration and Operational Review
Staff Development
Table of Contents provided by Publisher. All Rights Reserved.

Total Quality Management for Home Care

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

More in Medicine in General

Ferment

The Life-Changing Power of Microbes

Principles of Anatomy and Physiology

3rd Asia Pacific Edition

Genius Gut

The Life-Changing Science of Eating for Your Second Brain

Managing Back Pain For Dummies

For Dummies (Health & Fitness)

Netter's Anatomy Coloring Book

3rd edition

Epilepsy For Dummies

For Dummies (Health & Fitness)

Havard's Nursing Guide to Drugs

11th Edition

Noongar Bush Medicine

Medicinal Plants of the South-West of Western Australia

Liver Cleansing Diet (Revised Edition)

Love Your Liver and Live Longer

Brain Changer

Good Mental Health Diet

Taking Charge of Adult ADHD: 2 Edition

Proven Strategies to Succeed at Work, at Home, and in Relationships

Talley & O'Connor's Clinical Examination 2 volume set

9th Edition

Live to Eat

The food you crave, the nutrition you need: The instant #1 Sunday Times bestseller

You Called an Ambulance for What?

The Australian Policy Handbook

7th Edition - A Practical Guide to the Policymaking Process

Dopamine Nation

Finding Balance in the Age of Indulgence

The Age of Diagnosis

How the Overdiagnosis Epidemic is Making Us Sick - THE SUNDAY TIMES BESTSELLER

You Went to Emergency for What?

Bizarre, bloody and baffling true stories from the hospital ED

The Mediterranean Diet Cookbook for Beginners

Mean Plans, Tips and Tricks, and Over 75 Recipes to Get You Started

Toxic Superfoods

How Oxalate Overload Is Making You Sick--and How to Get Better

The Food For Life Cookbook

100+ Recipes Created with ZOE

It's OK That You're Not OK

Meeting Grief and Loss in a Culture That Doesn't Understand

Forever Strong

A New, Science-Based Strategy for Aging Well

Renal Diet Cookbook for the Newly Diagnosed

The Complete Guide to Managing Kidney Disease and Avoiding Dialysis

This product is categorised by