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Total Engineering Quality Management : Quality and Reliability - Ronald J. Cottman

Total Engineering Quality Management

Quality and Reliability

Hardcover Published: September 1992
ISBN: 9780824787400
Number Of Pages: 152

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This manual discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment. It aims to integrate predominant quality philosophy with organization research.

About the Series
Preface
Introductionp. 1
Managing Toward Improvementp. 7
The Engineer Todayp. 8
Statistical Process Control for the Engineerp. 8
Comparison with Other Communitiesp. 10
Psychological Considerationsp. 11
Feedbackp. 14
Motivationp. 14
Maslow's Hierarchy of Needsp. 16
Summaryp. 19
Processes and Systemsp. 21
A Systems Approach to Engineering Process Controlp. 21
Mathematics: A Common Language in Systems Theoryp. 22
Workplace Applicationsp. 24
The Process as a Systemp. 35
Types of Processesp. 35
Process/System Managementp. 36
Organization of Resourcesp. 38
The Phases of an Engineering Processp. 39
The Engineering Process Team Conceptp. 47
Process Managementp. 47
The Engineering Process Teamp. 49
Team Participation In Process Controlp. 53
The Code of Conductp. 57
The Engineering Process Team Approachp. 59
Team Strategyp. 59
Problem Identificationp. 61
The Brainstorming Sessionp. 61
The Nominal Group Techniquep. 65
The Process Flow Diagramp. 68
Final Problem Selectionp. 69
Development of the Problem Solutionp. 71
Solution Requirementsp. 71
The Flow Diagram As a Toolp. 72
Problem Cause and Effectp. 73
Data Interpretationp. 75
Toward Implementationp. 89
Statistical Control of Processesp. 91
Basic Statisticsp. 91
Problems of Variationp. 91
Statistics and Process Controlp. 92
The Principlesp. 92
Positive Aspects As a Resultp. 93
The Controlp. 93
Sampling the Processp. 94
The Patterns of Variationp. 96
The Frequency Distributionp. 97
Process Control Chartsp. 107
Introductionp. 107
Common Cause Variationp. 107
Assignable Cause Variationp. 108
Charts for SPCp. 109
The Run Chartp. 109
The Histogramp. 113
The [actual symbol not reproducible] and Range (R) Chartsp. 114
Process Capabilityp. 124
Process Capability Indicesp. 124
Development of C[subscript p]p. 126
Estimated Process Standard Deviationp. 126
Development of C[subscript pk]p. 127
Epilogp. 129
Referencesp. 131
Indexp. 133
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780824787400
ISBN-10: 0824787404
Series: Quality and Reliability
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 152
Published: September 1992
Publisher: TAYLOR & FRANCIS
Country of Publication: US
Dimensions (cm): 24.13 x 15.88  x 1.27
Weight (kg): 0.41
Edition Number: 1

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