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Toolbook for Health Care Redesign - Ruth Hansten

Toolbook for Health Care Redesign

Book with Other Items Published: 1st December 2007
ISBN: 9780834209077
Number Of Pages: 250

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A guide to implementing change programs and restructuring organizations in health care, full of practical tools such as plans, charts, checklists, sample documents, and worksheets. Contains sections on assessment, planning for change, the intervention process, and evaluation. Includes discussion que

Taking Time to Assess
The Infamous Survey Process
One-on-One: Asking the Right Questions
Sample Surveys
Overcoming the Resistance
Walk a Mile in My Shoes
Patient-Focused Caring Unit Assessment
Managerial Rounds
Guidelines for Making Managerial Rounds
Identifying What's Ending
Assessing the Emotion of Change
Professional Stereotyping
Assessing the Priorities
From Novice to Expert: Where Are Your People?
Nursing Expertise Self-Report Scale And What Are They Doing?
Baseline Work Sampling
Components of CHMC Diagnostic Assessment
Identifying Paradoxes
Dilemmas and Contradictions
Visual Images
The Overall View
Questions with a System Approach
Planning For Success
One Consultant's Road Map
Vision of Reengineering Projects: What's the Purpose?
Success Stories and Tools for Establishing Work
Teams and Vision
Planning/Visioning Process
Discussing Values
Defining the Purpose of the Organization or Department
Putting Together Purpose and My Value to the Organization
Using Visual Imagery
Sample of Vision Framework from Norman, Oklahoma
Legacy Patient-Focused Vision
Teamwork Tools
Performance/Outcomes Agreement
Action Plan
Organizational Commitment to Success
Manager and Staff Roles in Planning: That Means Everyone!
Checklist for Planning Time for the Manager
Shared Governance Councils, Self-Directed Teams, and Union Committees: Roles in Planning Planning: Creation of Roles
Planning for Care Redesign Checklist
Planning for Assistive Personnel Planning Case Study: CMHC, Seattle, Washington
Interventions to Make it all Happen
Damage Control: An Overview of the Intervention Process
Training: Making the Decision to Support Change
Workshop Presentations
Sample Agendas
Ground Rules: An Illustration
Covenants for Conducting Management Council
Change Management
The Four Ps of Successful Change
Clarifying Roles
Valley Medical Center Patient Ca
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780834209077
ISBN-10: 0834209071
Audience: Professional
Format: Book with Other Items
Language: English
Number Of Pages: 250
Published: 1st December 2007
Publisher: Aspen Publishers Inc.,U.S.
Country of Publication: US
Dimensions (cm): 26.67 x 20.96  x 3.18
Weight (kg): 0.77