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The Toyota Way : 14 Management Principles from the World's Greatest Manufacturer - Jeffrey K. Liker

The Toyota Way

14 Management Principles from the World's Greatest Manufacturer

Hardcover Published: 17th December 2003
ISBN: 9780071392310
Number Of Pages: 350

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How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

  • Eliminating wasted time and resources
  • Building quality into workplace systems
  • Finding low-cost but reliable alternatives to expensive new technology
  • Producing in small quantities
  • Turning every employee into a qualitycontrol inspector
About the Author

Jeffrey Liker is Professor of Industrial and Operations Engineering, University of Michigan and president of Liker Lean Advisors, LLC--a collection of top-notch lean advisors. He is author of the international best-seller, The Toyota Way and the related books Toyota Way Fieldbook, Toyota Talent, The Toyota Product Development System, Toyota Culture, The Toyota Way to Continuous Improvement, and Toyota Under Fire. His newest book, with Gary Convis, is The Toyota Way to Lean Leadership. His articles and books have won eleven Shingo Prizes. He plays golf, watches football and basketball, and is relearning classical guitar which he stopped playing over 30 years ago. His wife Deb and daughter Emma, support his writing and his son Jesse is his toughest critic and best editor.

The World-Class Power of the Toyota Wayp. 1
The Toyota Way: Using Operational Excellence as a Strategic Weaponp. 3
How Toyota Became the World's Best Manufacturer: The Story of the Toyoda Family and the Toyota Production Systemp. 15
The Heart of the Toyota Production System: Eliminating Wastep. 27
The 14 Principles of the Toyota Way: An Executive Summary of the Culture Behind TPSp. 35
The Toyota Way in Action: The "No Compromises" Development of Lexusp. 42
The Toyota Way in Action: New Century, New Fuel, New Design Process - Priusp. 51
The Business Principles of the Toyota Wayp. 67
Principle 1: Base Your Management Decisions on a Long-Term Philosophy, Even at the Expense of Short-Term Financial Goalsp. 71
Principle 2: Create Continuous Process Flow to Bring Problems to the Surfacep. 87
Principle 3: Use "Pull" Systems to Avoid Overproductionp. 104
Principle 4: Level Out the Workload (Heijunka)p. 113
Principle 5: Build a Culture of Stopping to Fix Problems, to Get Quality Right the First Timep. 128
Principle 6: Standardized Tasks Are the Foundation for Continuous Improvement and Employee Empowermentp. 140
Principle 7: Use Visual Control So No Problems Are Hiddenp. 149
Principle 8: Use Only Reliable, Thoroughly Tested Technology That Serves Your People and Processesp. 159
Principle 9: Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Othersp. 171
Principle 10: Develop Exceptional People and Teams Who Follow Your Company's Philosophyp. 184
Principle 11: Respect Your Extended Network of Partners and Suppliers by Challenging Them and Helping Them Improvep. 199
Principle 12: Go and See for Yourself to Thoroughly Understand the Situation (Genchi Genbutsu)p. 223
Principle 13: Make Decisions Slowly by Consensus, Thoroughly Considering All Options; Implement Decisions Rapidly (Nemawashi)p. 237
Principle 14: Become a Learning Organization Through Relentless Reflection (Hansei) and Continuous Improvement (Kaizen)p. 250
Applying the Toyota Way in Your Organizationp. 267
Using the Toyota Way to Transform Technical and Service Organizationsp. 269
Build Your Own Lean Learning Enterprise, Borrowing from the Toyota Wayp. 289
Bibliography/Chapter Referencesp. 311
Recommended for Further Readingp. 317
Indexp. 319
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780071392310
ISBN-10: 0071392319
Series: General Finance & Investing
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 350
Published: 17th December 2003
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 23.7 x 16.1  x 3.3
Weight (kg): 0.64
Edition Number: 1

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