Why are some organizations, such as Google, Toyota and Xerox, so successful, while others seem destined to fail? The answer lies in how they manage change. New technology and regulations, blurred organizational boundaries, and an increasingly globalized workforce present opportunities and threats that managers must address if organizations are to survive and prosper.
John Hayes' best-selling textbook provides you with the skills you will need as a future manager or leader to identify the necessity for change and ensure its successful implementation. Its hands-on approach includes a number of 'change tools' that you can apply to various change scenarios, exercises which invite you to reflect on your experience of change in everyday life, and a host of case studies and examples based on real-life organizations worldwide. These practical features are underpinned by a theoretical framework presenting change as a flexible yet controlled sequence of activities.
The fourth edition offers:
- Two new chapters on process models of change and implementing change
- A revised structure based on an updated theoretical framework focusing more on planning for change, individual and collective learning, leading and managing people issues
- Brand new Managing change in practice features which link videos of experienced change practitioners discussing key topics to questions and exercises in the book
- More international case studies and examples than ever.
Visit www.palgrave.com/companion/hayes-change-management4 for access to voiced-over presentations on key topics, video interviews with change practitioners, additional case studies and much more.
'This is a comprehensive and well-written text offering a strong balance of theory and practice, and the case studies really bring concepts to life. I would strongly recommend this book on my course.' -Venkataraman Nilakant, University of Canterbury, New Zealand 'A pragmatic, thorough and systematic guide to managing change replete with tools and examples. The central framework traces a fundamental journey of steps in an intuitive, comprehensive way.' - Tom Calvard, University of Edinburgh, UK 'The real world of organizational change management comes very much alive given the current treatment by the author.' - Andrew Chan, City University, Hong Kong 'Organisational change and change management are large complex areas of study. This book does a great job in distilling a lot of data, research and material into a logical process that students can get to grips with. The new chapter one is fantastic and the focus on process models at this stage will really help students begin to think about how 'change' is conceptualised.' - Dr Joanne Murphy, Queen's University Belfast, UK 'The fourth edition represents in my view a major overhaul to the text, which is now much improved in terms of accessibility and the new structure represents a more fluid and progressive approach to the change process. This book represents an impressive contribution to the body of knowledge on change management.' - Allan Ramdhony, Edinburgh Napier University, UK
Audience: Tertiary; University or College
Number Of Pages: 548
Published: 12th March 2014
Publisher: Palgrave Macmillan
Country of Publication: GB
Dimensions (cm): 23.7 x 19.0 x 2.9
Weight (kg): 1.02
Edition Number: 4
Edition Type: Revised