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The Social Study of Information and Communication Technology : Innovation, Actors, and Contexts - Chrisanthi Avgerou

The Social Study of Information and Communication Technology

Innovation, Actors, and Contexts

Hardcover Published: 1st July 2004
ISBN: 9780199253562
Number Of Pages: 312

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This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation. As ICT's permeate every sphere of society-business, education, leisure, government, etc.-it is important to reflect the character and complexity of the interaction between people and computer, between society and technology. For example, the user may represent a much broader set of actors than 'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways. This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change. A distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.

In the Social Study of Information and Communication Technology: Innovation, Actors, and Contexts, the rditors and a distinguished group of researhers provide a detailed analysis of the various social complexities of ICT, which is divided into three sections: foundations, theories at work and substantive issues and applications. The Journal Information Technology and People This book is an excellent resource for developing and understanding patterns in IS research through the windows of foundational theory, practical application research and theoretical implementations of ICT. The Journal of Information Technology and People

Chrisanthi Avgerou, Claudio Ciborra, and Frank Land: Introduction Part I: Foundations 1: Claudio Ciborra: Encountering Information Systems as a Phenomenon 2: Ian O.Angell and Fernando M. Ilharco: Solution is the Problem: A Story of Transitions and Opportunities 3: Bruno Latour: On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue 4: Saskia Sassen: Towards a Sociology of Information Technology Part II: Theories at Work 5: Ole Hanseth: Knowledge as Infrastructure 6: Richard J. Boland, Jr.: An Ecology of Distributed Practice Involving Knowledge Work 7: Eric Monteiro: Actor Network Theory and Cultural Aspects of Interpretive Studies 8: Jannis Kallinkos: Farewell to Constructivism: Technology and Context-Embedded Action 9: Chrisanthi Avgerou and Shirin Madon: Framing IS Studies: Understanding the Context of IS Innovation Part III: Substantive Issues and Applications 10: Robert Hunter Wade: Bridging the Digital Divide: New Route to Development or New Form of Dependency 11: Steve Smithson and Prodromos Tsiavos: Re-Constructing Information Systems Evaluation 12: Robert D. Galliers: Reflections on Information Systems Strategizing 13: Richard L. Baskerville and Frank Land: Socially Self-Destructing Systems

ISBN: 9780199253562
ISBN-10: 0199253560
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 312
Published: 1st July 2004
Publisher: Oxford University Press
Country of Publication: GB
Dimensions (cm): 24.2 x 16.3  x 2.3
Weight (kg): 0.62