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The Social Study of Information and Communication Technology : Innovation, Actors, and Contexts - Chrisanthi Avgerou

The Social Study of Information and Communication Technology

Innovation, Actors, and Contexts

Paperback Published: 1st July 2004
ISBN: 9780199253524
Number Of Pages: 312

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This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation. As ICT's permeate every sphere of society--business, education, leisure, government, etc.--it is important to reflect the character and complexity of the interaction between people and computer, between society and technology. For example, the user may represent a much broader set of actors than 'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways. This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change. A distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.

Chrisanthi Avgerou, Claudio Ciborra, and Frank Land: Introduction Part I: Foundations 1: Claudio Ciborra: Encountering Information Systems as a Phenomenon 2: Ian O.Angell and Fernando M. Ilharco: Solution is the Problem: A Story of Transitions and Opportunities 3: Bruno Latour: On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue 4: Saskia Sassen: Towards a Sociology of Information Technology Part II: Theories at Work 5: Ole Hanseth: Knowledge as Infrastructure 6: Richard J. Boland, Jr.: An Ecology of Distributed Practice Involving Knowledge Work 7: Eric Monteiro: Actor Network Theory and Cultural Aspects of Interpretive Studies 8: Jannis Kallinkos: Farewell to Constructivism: Technology and Context-Embedded Action 9: Chrisanthi Avgerou and Shirin Madon: Framing IS Studies: Understanding the Context of IS Innovation Part III: Substantive Issues and Applications 10: Robert Hunter Wade: Bridging the Digital Divide: New Route to Development or New Form of Dependency 11: Steve Smithson and Prodromos Tsiavos: Re-Constructing Information Systems Evaluation 12: Robert D. Galliers: Reflections on Information Systems Strategizing 13: Richard L. Baskerville and Frank Land: Socially Self-Destructing Systems

ISBN: 9780199253524
ISBN-10: 0199253528
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 312
Published: 1st July 2004
Publisher: Oxford University Press
Country of Publication: GB
Dimensions (cm): 23.4 x 15.7  x 1.9
Weight (kg): 0.48