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The Psychology of Behaviour at Work : The Individual in the Organization - Adrian Furnham

The Psychology of Behaviour at Work

The Individual in the Organization

Paperback Published: 6th October 2005
ISBN: 9781841695044
Number Of Pages: 821

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This superb introduction to the field of organizational psychology and organizational behaviour builds on the foundation of the highly successful first edition to provide up-to-date explanations of all the key topics in a clear, coherent and accessible style. The text is supported by numerous illustrations and examples as well as end-of-chapter summaries and concluding remarks. Topic sections on key research studies, as well as applied aspects such as human resources applications and cross-cultural issues, lead the reader through the complexities of the theory to its practical application.

The Psychology of Behaviour at Work covers all major topics in the field, from vocational choice, personality, attitudes, motivation and stress, to cooperation, learning, training, group dynamics, decision making and leadership. Further sections introduce corporate culture and climate, as well as organisational structure, change and development, and a final section outlines predictions not only for the future study of organizational psychology, but of the future of work itself.

As with the first edition, The Psychology of Behaviour at Work will prove to be an invaluable resource for psychology students on work and organizational psychology courses, business students on organizational behaviour courses, and human resources managers eager to expand their knowledge of this fascinating field.

Industry Reviews

"This new edition of The Psychology of Behaviour at Work is a must buy for students of organisational behaviour and psychology. It provides all the traditional and new topic areas in the field ... a real gem." Professor Cary L. Cooper, CBE

"It is a pleasure in these days of multi-authored volumes to see a single authored work of such magnitude and density. 5/5" - Roger Watson, University of Sheffield, in Nursing Standard, November 2005

Prefacep. xi
Introductionp. 1
What is organizational or work psychology?p. 1
Assumptions and premises of work psychologyp. 6
What do work psychologists do?p. 7
Professional accreditationp. 8
What, then, is an organization?p. 15
Terminological differencesp. 17
Management science, work psychology and common sensep. 21
Knowledge about occupational psychologyp. 25
Evolutionary psychology in businessp. 33
Theories, laws and models in work psychologyp. 36
The direction of causalityp. 39
Conclusionp. 51
The history of organizational psychology and the study of work psychologyp. 61
Introductionp. 61
Different approaches to historical understandingp. 64
Models of man approach to work psychologyp. 66
The great thinker perspectivep. 69
The time-band perspectivep. 84
The school of thought perspectivep. 88
The seminal study approachp. 94
Integrating the different perspectivesp. 98
Conclusionp. 99
Vocational choice, organizational selection and socializationp. 107
Introductionp. 107
Vocational choice and guidancep. 108
Career typologyp. 111
Theories in vocational psychologyp. 112
Recruitmentp. 116
Person-job fitp. 116
Expectancy theory and occupational choicep. 126
Personnel selectionp. 129
Job analysisp. 131
Organizational choicep. 143
Organizational socializationp. 144
Conclusionp. 148
Personality and individual differencesp. 159
Introductionp. 159
Six approaches to personality and individual differences at workp. 163
Personality testing at workp. 170
Trait theories of organizational behaviourp. 171
The concepts of style and preferencep. 188
The biodata methodp. 196
Intelligence at workp. 204
Self-esteem at workp. 211
Why personality traits may not predict behaviour at workp. 213
Conclusionp. 216
Work-related attitudes, values and perceptionsp. 231
Introductionp. 231
Do work attitudes predict behaviour at work?p. 231
The theories of reasoned action and planned behaviourp. 233
Work-related belief systemsp. 239
Social values and workp. 257
Perceiving others at workp. 261
Conclusionp. 269
Work motivation and satisfactionp. 277
Introductionp. 277
The motivation to workp. 280
Compensation, money and payp. 281
Personality and motivationp. 285
Need theoriesp. 286
Equity theoriesp. 294
Value theoriesp. 300
Reinforcement theoriesp. 302
Expectancy theoriesp. 306
Job facet theory and quality of working lifep. 313
Attributional stylep. 315
Comparison and integration of the different theoriesp. 317
Motivation-enhancing techniquesp. 320
Work-related locus of controlp. 322
Measuring job motivation and involvementp. 327
Work satisfactionp. 329
Theories of the causes of job satisfactionp. 331
Job satisfaction and life satisfactionp. 332
Measuring job satisfactionp. 339
Current issuesp. 339
Stress at workp. 354
Introductionp. 354
Theories and models in stress researchp. 358
Occupational stressp. 363
The cause of stressp. 365
The consequences of stressp. 372
Health and safety at workp. 375
The psychology of absenteeismp. 376
Accident pronenessp. 379
Conclusionp. 384
Cooperation, power and ethical behaviour in organizationsp. 394
Introductionp. 394
Cooperation in organizationsp. 397
Conflict in organizationsp. 401
The conflict processp. 402
Causes of conflictp. 408
Structural solutionsp. 410
Conflict managementp. 411
Power and influence in organizationsp. 412
Organizational politicsp. 416
Group powerp. 419
Business ethicsp. 422
Conclusionp. 428
Learning and training at workp. 435
Introductionp. 435
Education versus trainingp. 439
Management literacyp. 441
Theories of learningp. 443
Observational learning: learning by modelling othersp. 445
Punishing and disciplining undesirable behaviourp. 448
Current trends in trainingp. 449
Developing a training strategyp. 455
Motivating traineesp. 458
Learning stylesp. 459
Training needsp. 461
Measuring the effectiveness of trainingp. 464
Conclusionp. 468
Group dynamicsp. 477
Introductionp. 477
What is a group?p. 478
Group developmentp. 481
Formal and informal groupsp. 483
Group characteristicsp. 485
The characteristics of an effective workgroupp. 494
Teamworkp. 496
Group diversityp. 497
Individuals, teams and occupational successp. 499
Benefits and drawbacks of working in groupsp. 505
Intergroup behaviourp. 510
Women at workp. 514
Diversity and discrimination at workp. 515
Conclusionp. 516
Decision-makingp. 525
Introductionp. 525
Personal decision stylep. 531
How "rational" are human beings?p. 534
Behavioural economics and money decisionsp. 541
Individual versus group decision-makingp. 543
Brainstormingp. 545
Techniques to improve decision-makingp. 550
Group-thinkp. 553
Group polarization when taking risky decisionsp. 556
Conclusionp. 558
Leadershipp. 566
Introductionp. 566
A historical review of approaches to leadershipp. 570
Followership and mutual influencep. 593
Networking, negotiating and enablingp. 595
Conclusionp. 597
Culture at workp. 608
Introductionp. 608
Whence national differences?p. 610
Corporate culturep. 613
The problem of definitionp. 615
Dimensions, factors and other distinctionsp. 618
Classifying and categorizing culturep. 620
The major impact of corporate culture on organizationsp. 626
Cultural dimensions and international managementp. 631
Assessing and measuring corporate culturep. 632
Corporate climatep. 635
The causes and consequences of climatep. 639
Measuring climatep. 643
Conclusionp. 646
Organizational structure, change and developmentp. 654
Introductionp. 654
The uptake of innovationp. 658
Teleworkingp. 659
Organizational chartsp. 661
Departmentalizationp. 666
Kinds of departmentsp. 667
Centralization versus decentralizationp. 668
Big versus small: Over- versus understaffingp. 671
The consequences of a poor structurep. 672
Organizational changep. 675
Factors associated with organizational changep. 679
Characteristics of the change situationp. 682
Reactions to changep. 683
Organization developmentp. 685
Assessment of change checklistp. 690
Conclusionp. 691
Working abroadp. 700
Introductionp. 700
Types of expatriatesp. 701
Culture shockp. 706
The U-curve hypothesisp. 710
Preparing, selecting, training, evaluating and repatriating managersp. 715
Reducing expatriate stressp. 721
Globalization and international relocationp. 724
Coping with job transfersp. 730
Managing cross-culturallyp. 733
Considerations for successful relocationp. 741
Conclusionp. 742
The future of workp. 752
Introductionp. 752
Optimism and pessimismp. 754
Forecastingp. 756
The changing nature of workp. 760
Alternative work arrangementsp. 761
Forecasting the present: The view from 30 years agop. 765
Education and the future of workp. 772
The limitations of past approachesp. 773
The future of work psychologyp. 777
Conclusionp. 778
Author Indexp. 787
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781841695044
ISBN-10: 1841695041
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 821
Published: 6th October 2005
Country of Publication: GB
Dimensions (cm): 24.77 x 17.15  x 4.45
Weight (kg): 1.63
Edition Number: 2
Edition Type: New edition

Adrian Furnham

About the Author

Adrian Furnham is Professor of Psychology at University College, London, UK. He is on the editorial board of a number of academic journals and has received many national and international awards. He is the author of over 600 scientific journal articles and 48 books, including popular management books.

He acts as a consultant to a number of organisations including HM Government, British Airways, HBOS and SAP. He writes regular columns in the Daily Telegraph and The Sunday Times and is a frequent contributor to radio and television.

Visit Adrian Furnham's Booktopia Author Page