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The Project Manager's Desk Reference : General Finance & Investing - James P. Lewis

The Project Manager's Desk Reference

General Finance & Investing

Hardcover Published: 1st January 2007
ISBN: 9780071464642
Number Of Pages: 600

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The definitive guide to keeping your project on time, under budget, and problem-free

In this Third Edition of The Project Manager's Desk Reference, top project management consultant James Lewis arms you with today's most comprehensive and understandable project management resources, showing you how to conduct a project of any size or nature-from the office move to building new facilities.

Using results-oriented language and easy-to-understand examples, this comprehensive, quick-reference guide presents specific situations taken from today's fast-moving business environment, walking you through proven solutions designed to keep the project moving forward.

This ready-access toolbox shows you how to:

  • Plan, execute, and control a project from beginning to end
  • Choose project managers, leaders, and teams
  • Develop project plans using Work Breakdown Structures, PERT, CPM, and Gantt schedules
  • Conduct risk analysis
  • Design a project control system
  • Use earned value analysis to track projects
  • Communicate effectively with all levels of your team
  • Conduct the essential post-project "lessons learned" review

Serving as the perfect supplement to Lewis's bestselling PM bible, Project Planning, Scheduling, and Control, The Project Manager's Desk Reference provides you with the foundation you need to manage any project to its successful completion.

Prefacep. xv
Introduction and Overview
Overview of Project Managementp. 3
The Need for Shared Understandingp. 3
The Authority for Project Managementp. 4
Definition of a Projectp. 5
Project Stakeholdersp. 6
Definition of Project Managementp. 8
Project Constraintsp. 13
The Project Life-Cyclep. 19
The Project Management Systemp. 22
A Model for Managing Projectsp. 31
Does One Size Fit All?p. 31
Overview of the Modelp. 35
Project Planning
General Aspects of Project Planningp. 49
An Introduction to Project Planningp. 49
The Project Notebookp. 52
Planning: Developing the Project Mission, Vision, Goals, and Objectivesp. 59
Deciding What Must Be Done: Defining Your Mission, Vision, Goals, and Objectivesp. 59
A Point about Definitionsp. 74
Establishing Prioritiesp. 75
The Priority Matrixp. 76
Planning Project Strategyp. 79
Planning Project Strategy and Strategic Planningp. 79
Conducting the Analysesp. 85
Formulating Project Strategyp. 89
Conducting a SWOT Analysisp. 91
Implementation Planningp. 93
Developing and Using the Work Breakdown Structurep. 94
Project Scheduling
Developing a Project Schedulep. 123
So How Is It Done?p. 126
Schedule Computationsp. 133
An Examplep. 133
Scheduling with Resource Constraintsp. 149
The Assumption of Unlimited Resourcesp. 149
Scheduling with PERTp. 163
PERT Compared with CPMp. 163
Empirical Frequency Distributionsp. 164
PERT System of Three Time Estimatesp. 166
PERT Computationsp. 167
Estimating Probability of Scheduled Completionp. 167
Using PERTp. 171
Project Control and Evaluation
Principles of Project Control and Evaluationp. 175
Control and Evaluation Principlesp. 175
Project Reviewsp. 175
Process Reviewsp. 178
Project Evaluationp. 182
Characteristics of a Project-Control Systemp. 196
Project Control Using Earned-Value Analysisp. 203
Using Variance or Earned Value Analysis in Project Controlp. 203
Variance Analysis Using Spending Curvesp. 210
Examples of Progress Tracking Using Spending Curvesp. 213
Refining the Analysisp. 224
The Need For All Three Measuresp. 229
Progress Payments and Earned-Value Analysisp. 233
Some Background on Progress Paymentsp. 233
Just What Are Progress Payments?p. 235
Progress Payments and the Earned-Value (C/SCSC) Conceptp. 237
In Summaryp. 276
Project Change Controlp. 279
The Need for Change Controlp. 279
The Change Control Processp. 281
Causes of Project Success and Failure
Defining Project Success and Failurep. 287
Other Perspectivesp. 288
Deliverables, Results, and Expectationsp. 291
Research Findingsp. 293
Targets and Variationp. 297
Causes of Project Failurep. 303
The High Cost of Project Failurep. 303
Managing Project Risksp. 311
Threats versus Risksp. 314
Quantifying Risks and Threatsp. 316
The Risk Probability Numberp. 320
Developing Contingency Plansp. 322
Project Management Approach as a Function of Riskp. 325
Conclusionp. 330
Other Issues in Project Management
Sociotechnical Systems and Project Organizationp. 333
Traditional Project Organizationp. 333
Working Premises of this Chapterp. 338
Sociotechnical Systems Design of Project Organizationsp. 341
A Final Cautionp. 348
Profiling the World-Class Project Management Organizationp. 351
Chapter Summaryp. 351
What is a World-Class Project Management Organization?p. 354
A Taxonomy of Projectsp. 359
A Classification of Project Managersp. 361
Job Functions and Tasks for Project Managementp. 363
Competency Profile of the World-Class Project Managerp. 368
Skill Profile of the World-Class Project Managerp. 375
Improving Your Communication Skillsp. 385
Self-Conceptp. 386
Effective Listeningp. 388
Speaking Clearlyp. 390
Dealing with Angerp. 392
Self-Disclosurep. 393
Content and Relationshipp. 394
Metacommunicationp. 395
Punctuation of Communicationp. 396
Conditions Required for Effective Communicationp. 398
Sensory Preferences and Communicationsp. 398
The Importance of the Representational Systemsp. 400
Managing Business-to-Business Marketing and Communication Projects Successfullyp. 401
Introductionp. 401
The Base-up systemp. 402
The Briefp. 403
The Auditp. 409
Strategyp. 413
Executionp. 415
Follow-Upp. 419
Project Management in a Creative Environmentp. 425
Introductionp. 425
Working with Creative Peoplep. 426
Managing Creative Peoplep. 431
Managing Creative Projectsp. 436
Conclusionp. 441
The Need for Systems Thinking in Project Managementp. 443
Linear versus Systems Thinkingp. 443
The Language of Managingp. 446
Control in Relationshipsp. 449
Conflict in Managementp. 453
Thinking in Systems Termsp. 456
Understanding Systems Thinkingp. 457
What Is a System?p. 458
Anticipationp. 461
Positive Feedbackp. 462
Building Complex Systemsp. 464
How to Apply Systems Thinking in Managing Projectsp. 471
Fixes That Failp. 471
Levels of Understandingp. 473
The Tragedy of the Commonsp. 475
Limits to Growthp. 477
Shifting the Burdenp. 478
Problem Solving in Projectsp. 481
Fundamental Concepts of Problem Solvingp. 481
Decisions versus Problemsp. 482
Open- and Close-Ended Problemsp. 483
Solving Close-Ended Problemsp. 487
Using the Scientific Method to Define Problemsp. 487
Solving Close-Ended Problems with Problem Analysisp. 490
Solving Open-Ended Problemsp. 497
Problem Solving through Creative Analysisp. 497
Redefinitional Proceduresp. 498
The Goal Orientation Techniquep. 498
The Successive Abstractions Techniquep. 499
Analogy and Metaphor Proceduresp. 501
Wishful Thinkingp. 501
Nonlogical Stimulip. 502
Boundary Examinationp. 502
Reversalsp. 503
Managing Decision Making in Project Teamsp. 511
The Dilemma-Individual or Team Decision?p. 511
The Nature of Decisionsp. 511
Decision-Making Guidelinesp. 513
The Effect of Time on Decision Approachesp. 515
What Is Consensus?p. 515
Avoiding False Consensus and Groupthinkp. 518
Developing Project Managersp. 521
The Need for Developmentp. 521
Skills Needed by Project Managersp. 522
What Is Most Important?p. 522
Personal Characteristics of Project Managersp. 524
Noncredit Training in Project Managementp. 527
Foreign Language Trainingp. 529
Putting It All To Work on the Jobp. 530
Resources and References
Checklists for Managing Projectsp. 535
Project Planningp. 535
Project Executionp. 541
Software Qualityp. 544
Project Change Procedurep. 544
Software Installation and Conversionp. 545
Working Conditionsp. 545
Resources for Project Managersp. 547
Glossaryp. 553
References and Suggested Readingp. 559
Indexp. 571
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780071464642
ISBN-10: 0071464646
Series: General Finance & Investing
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 600
Published: 1st January 2007
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 23.6 x 15.8  x 3.8
Weight (kg): 0.98
Edition Number: 3
Edition Type: Revised

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