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The Problem Solving Journey : Your Guide To Making Decisions And Getting Results - Chris Hoenig

The Problem Solving Journey

Your Guide To Making Decisions And Getting Results

Paperback Published: 27th October 2000
ISBN: 9780738202808
Number Of Pages: 320

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In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems-to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information management, Chris Hoenig offers a hands-on guide to the art and science of problem solving-featuring examples of successful problem solvers such as Colin Powell and Lou Gerstner, and leading organizations as diverse as VISA, the Orpheus Chamber Orchestra, and NASA. Using a wide variety of diagnostics, self-assessment tools, and other interactive elements, Hoenig helps you identify your own problem-solving profile and navigate the six dimensions of the problem-solving journey, from "creating the mindset" to "delivering the results." For executives and entrepreneurs, front-line supervisors and project leaders, "The Problem Solving Journey" will be an indispensable resource.

Prefacep. xi
Acknowledgementsp. xv
Introduction the Spirit of the Journeyp. xvii
Generate the Mindsetp. 0
Turn Problems into Opportunities: From Doubt to Possibilityp. 8
Commit to the Summit: From Possibility to Commitmentp. 14
Create Strength Out of Vulnerability: From Commitment to Confidencep. 19
Have It Both Ways: From Confidence to Determinationp. 24
Transcend Limits: From Determination to Innovationp. 28
Characteristics of an Innovatorp. 32
Know the Territoryp. 35
Know What and How to Know: From Ignorance to Informationp. 44
Spot the Patterns: From Information to Focusp. 51
Assess the Players and Stakes: From Focus to Interestsp. 57
See the Whole, but Get to the Heart: From Interests to Understandingp. 62
Learn to Learn: From Understanding to Learningp. 68
Characteristics of a Discovererp. 73
Build the Relationshipsp. 77
Conversation is King: From Isolation to Communicationp. 88
Give and Take: From Communication to Relationshipsp. 94
Develop Yourself Through Others: From Relationships to a Core Teamp. 99
Cultivate a Network: From a Core Team to a Networkp. 104
All for One and One for All: From a Network to a Living Communityp. 109
Characteristics of a Communicatorp. 114
Manage the Journeysp. 117
Solve the Right Problems at the Right Time: From Disorientation to Selectionp. 127
Choose Where to Go and How to Get There: From Selection to Directionp. 134
Define Success: From Direction to Defining Successp. 140
Plan for Chance: From Defining Success to Planningp. 145
Lead the Way: From Planning to Leadershipp. 149
Characteristics of a Playmakerp. 153
Create the Solutionsp. 157
Find the Right People for the Right Work: From a Void to a Teamp. 167
Get the Tools to Do the Job: From a Team to Capabilityp. 172
Target and Conserve Scarce Resources: From Capability to Resourcesp. 177
Get the Right Information to the Right People: From Resources to Intelligencep. 181
Design Solutions That Evolve: From Intelligence to Evolutionp. 186
Shift the Balance of Power: From Evolution to Powerp. 190
Characteristics of a Creatorp. 196
Deliver the Resultsp. 201
Simplify and Specify: From Drift to Actionp. 211
Set the Pace, and Pilot a Course: From Action to Rhythmp. 216
Make the Right Decisions at the Right Time: From Rhythm to Momentump. 220
Optimize Risk and Return: From Momentum to Valuep. 225
Fail Small and Early to Win Big Later: From Value to Scalep. 231
Maintain an Edge: From Scale to Advantagep. 237
Characteristics of a Performerp. 241
The Guide to the Guidep. 244
Sourcesp. 265
List of Figuresp. 277
Indexp. 279
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780738202808
ISBN-10: 0738202800
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 320
Published: 27th October 2000
Country of Publication: US
Dimensions (cm): 23.24 x 15.65  x 1.75
Weight (kg): 0.45
Edition Number: 1