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The Price of Government : Getting the Results We Need in an Age of Permanent Fiscal Crisis - David Osborne

The Price of Government

Getting the Results We Need in an Age of Permanent Fiscal Crisis

Paperback Published: 21st February 2006
ISBN: 9780465053643
Number Of Pages: 384

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Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen and teachers, closing schools, and cutting services. But the fiscal pain won't go away, and the bankrupt ideologies of left and right offer little guidance."The Price of Government" presents a radically different approach to budgeting--one that focuses on buying results for citizens rather than cutting or adding to last year's spending programs. It advocates consolidation, competition, customer choice, and a relentless focus on results to save millions while improving public services.

"If you care about the future of American government, read this book... We must fundamentally reinvent the way we spend the public's money... This book shows us the way." Al Gore"

Acknowledgmentsp. ix
Prefacep. xii
Introductionp. 1
Smarter Budgeting: The Five Decisions That Matter Most
Getting a Grip on the Problemp. 23
Setting the Price of Governmentp. 41
Setting the Priorities of Government: Buying Results That Citizens Value (at the Price They Are Willing to Pay)p. 62
Smarter Sizing: It Does Matter
Strategic Reviews: Divesting to Investp. 97
Consolidation: Smart Mergersp. 112
Rightsizing: The Right Work, the Right Way, with the Right Staffp. 132
Smarter Spending: Buying Value, Squeezing Costs
Buying Services Competitivelyp. 149
Rewarding Performance, Not Good Intentionsp. 163
Smarter Customer Service: Putting Customers in the Driver's Seatp. 191
Don't Buy Mistrust-Eliminate Itp. 210
Smarter Management: Reforming How Government Works on the Inside to Improve Its Performance on the Outside
Using Flexibility to Get Accountabilityp. 227
Make Administrative Systems Allies, Not Enemiesp. 245
Smarter Work Processes: Tools from Industryp. 272
Smarter Leadership: Managing Change from the Radical Center
Leadership for a Changep. 307
Politics: Truth, Lies, and the Campaign for Public Supportp. 326
Notesp. 337
Indexp. 361
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780465053643
ISBN-10: 0465053645
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 384
Published: 21st February 2006
Publisher: INGRAM PUBLISHER SERVICES US
Country of Publication: US
Dimensions (cm): 20.96 x 13.97  x 3.18
Weight (kg): 0.46
Edition Number: 1
Edition Type: New edition