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The Partnership Model in Human Services : Sociological Foundations and Practices - Rosalyn Benjamin Darling

The Partnership Model in Human Services

Sociological Foundations and Practices

Hardcover Published: 30th June 2000
ISBN: 9780306462740
Number Of Pages: 308

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This book provides students and practitioners with a theoretical and methodological foundation for implementing client- and family-centered `partnership' approaches in human services. Unlike other texts in the field, the author integrates the principles and practices of sociology with applied work in the helping professions and shows how key sociological concepts can be used to explain the nature of clients' perspectives and expand client opportunities.

Industry Reviews

`This volume represents a synthesis of human service practice and the academic field of sociology. The primary audience for this book is upper-level undergraduate sociology students, but the material has been used in a graduate course on sociological practice. Professionals practicing in the human service field, especially those without backgrounds in sociology who are trying to align their practices with the new client- and family-centered partnership models may find this book useful.'
Administration and Policy in Mental Health, January 2001

Background and Theoretical Foundations
The Partnership Approach: A Sociological Model of Practicep. 3
The Verstehen Approach in Sociologyp. 4
The Partnership Approachp. 5
The Partnership Model and Sociological Practicep. 8
The Partnership Model and Grounded Theoryp. 12
The Structural Approach in Social Workp. 13
The Contribution of Sociological Theory and Methodsp. 14
Chapter Summaryp. 16
Suggestions for Further Readingp. 16
Changing Practices in Human Servicesp. 17
An Illustrative Study: Parents of Children with Mild Mental Retardationp. 17
The Status Inequality Perspectivep. 18
The Partnership Approachp. 21
The Shift toward a Partnership Perspectivep. 22
Educationp. 22
Social Workp. 26
Psychology/Mental Healthp. 28
Health Carep. 30
Other Servicesp. 32
When Is Sociological Intervention Appropriate?p. 34
Chapter Summaryp. 35
Exercisep. 35
Suggestions for Further Readingp. 37
Theoretical Foundations I: Social Structurep. 39
The Organization of Human Service Agencies: Bureaucracy and Its Consequencesp. 41
Advantages for the Service Userp. 43
Disadvantages for the Service Userp. 44
Total Institutions: An Extreme Form of Bureaucratic Organizationp. 50
Newer Organizational Formsp. 51
Opportunity Structures: Preexisting Organizational Constraints Affecting Service Usersp. 52
Roles: The Expected Behaviors of Service Providers and Service Usersp. 54
The Professional Rolep. 55
The Client Rolep. 57
Conflict between Client and Professional Role Prescriptionsp. 59
New Roles for Clients and Professionalsp. 61
Chapter Summaryp. 64
Role-Play Exercisep. 64
Suggestions for Further Readingp. 65
Theoretical Foundations II: Social Processp. 67
Definition of the Situationp. 67
Definition of the Agencyp. 69
Definition of the Problemp. 70
Eliciting the Client's Definition of the Situationp. 73
Language: The Basis for Understandingp. 73
Taking the Role of the Otherp. 75
Role-Playingp. 76
Playing the Professional Rolep. 77
Playing the Client Rolep. 79
The Client's Self-Conceptp. 82
Components of the Self-Conceptp. 82
Labeling and Stigmap. 84
Self-Presentation by Clients and Professionalsp. 88
Chapter Summaryp. 89
Suggested Exercisesp. 90
Suggestions for Further Readingp. 91
The Client's Social World and Methods for Discovering It
The Social World of the Service Userp. 95
Clients' Resources, Concerns, and Priorities: Areas for Professional Focusp. 95
Informationp. 96
Material Supportp. 97
Informal Supportp. 98
Formal Supportp. 101
Socioeconomic and Subcultural Diversityp. 103
A Note on Genderp. 103
The Influence of Social Classp. 104
Ethnic Variationp. 106
Implications for Professionalsp. 115
Chapter Summaryp. 118
Suggested Exercisesp. 119
Suggestions for Further Readingp. 120
Identification Techniques I: Observationp. 121
Ethical Issuesp. 122
The Principle of Confidentialityp. 122
Client Autonomy in Special Situationsp. 124
The Right of Refusalp. 124
Choosing a Methodp. 124
Qualitative versus Quantitativep. 124
Which Method Should Be Used?p. 126
Suggested Exercisep. 129
Observation in Practicep. 129
Entering the Settingp. 130
What to Observep. 133
Recording Observationsp. 135
Advantages and Limitations of Observationp. 137
Chapter Summaryp. 139
Suggested Exercisep. 140
Suggestions for Further Readingp. 141
Identification Techniques II: Interviewingp. 143
Types of Depth Interviewsp. 144
Constructing an Interview Schedulep. 145
Types of Questionsp. 146
Asking Good Questionsp. 152
Question Sequencep. 155
The Interview Processp. 157
The Interview Situationp. 157
Interviewing Techniquesp. 159
Some Difficult Situationsp. 161
Recording Methodsp. 163
Some Special Interviewing Situationsp. 167
Conducting Group Interviewsp. 167
Conducting Telephone Interviewsp. 169
The Advantages and Disadvantages of Interviewsp. 170
Chapter Summaryp. 171
Suggested Exercisesp. 171
Suggestions for Further Readingp. 173
Identification Techniques III: Questionnairesp. 175
When Are Questionnaires Useful in Human Services?p. 176
Developing Questionnairesp. 180
Characteristics of a Good Instrumentp. 180
Designing an Instrumentp. 180
Reliability and Validityp. 205
The Relative Advantages and Disadvantages of Questionnairesp. 206
Advantagesp. 206
Disadvantagesp. 207
Chapter Summaryp. 207
Suggested Exercisep. 207
Suggestion for Further Readingp. 208
Models of Intervention and Evaluation
Linking Identification and Intervention: Developing and Implementing Service Plansp. 211
Selecting Methodsp. 211
Client Choicep. 211
Cultural Appropriatenessp. 212
Time Constraintsp. 213
Developing Action Statementsp. 213
Determining Resources, Concerns, and Prioritiesp. 213
Writing Action Statementsp. 214
The Process of Plan Development: Case Illustrationsp. 216
Locating Resources and Creating Opportunitiesp. 233
Locating Existing Opportunitiesp. 235
Creating New Opportunitiesp. 237
Chapter Summaryp. 240
Suggestions for Further Readingp. 240
Social Change, Social Problems, and the Limits of Interventionp. 241
Needs Assessmentp. 241
Using Secondary Sourcesp. 242
Conducting Surveysp. 243
Convening Focus Groupsp. 243
Conducting Interviews and Gathering Anecdotal Evidencep. 243
Grant Proposalsp. 244
Community Organization and Political Actionp. 248
Establishing a State-Level Entitlement for Early Intervention: The Case of Pennsylvania Act 212p. 248
The Limits of Human Services: Can Human Services Solve Social Problems?p. 251
The Relationship between Human Services and Social Problemsp. 251
The Process of Problem Analysisp. 254
Chapter Summaryp. 256
Suggestions for Further Readingp. 256
Service Evaluationp. 257
The Nature and Purposes of Evaluation Researchp. 257
Definitions and Scopep. 257
Underlying Principlesp. 258
The New Emphasis on Accountabilityp. 259
Determining Outcomesp. 260
The Relation between Service Activities, Outputs, and Outcomesp. 260
Satisfaction with Servicesp. 262
Status Changesp. 263
Client- versus Agency-Level Outcomesp. 265
Methodsp. 265
Observationp. 266
Interviewingp. 268
Questionnairesp. 270
Some Methodological Issuesp. 276
Group versus Single-Subject Designs and the Issue of Samplingp. 276
Experimental Evaluation and Control Group Designsp. 277
Selecting Methodsp. 278
Validity and Reliabilityp. 279
Reporting and Using Evaluation Resultsp. 280
Communicating Findingsp. 280
Linking Evaluation and Planningp. 282
Chapter Summaryp. 282
Suggested Exercisesp. 283
Suggestions for Further Readingp. 284
Review of the Process of Partnership-Based Practicep. 284
Referencesp. 287
About the Authorp. 301
Indexp. 303
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780306462740
ISBN-10: 0306462745
Series: Clinical Sociology: Research and Practice
Audience: General
Format: Hardcover
Language: English
Number Of Pages: 308
Published: 30th June 2000
Country of Publication: US
Dimensions (cm): 22.0 x 17.83  x 2.08
Weight (kg): 0.57

Earn 496 Qantas Points
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