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The Mobile Connection, First Edition : The Cell Phone's Impact on Society - Rich Ling

The Mobile Connection, First Edition

The Cell Phone's Impact on Society

By: Rich Ling


Published: 1st June 2004
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Has the cell phone forever changed the way people communicate? The mobile phone is used for "real time? coordination while on the run, adolescents use it to manage their freedom, and teens "text? to each other day and night. The mobile phone is more than a simple technical innovation or social fad, more than just an intrusion on polite society. This book, based on world-wide research involving tens of thousands of interviews and contextual observations, looks into the impact of the phone on our daily lives. The mobile phone has fundamentally affected our accessibility, safety and security, coordination of social and business activities, and use of public places.

Based on research conducted in dozens of countries, this insightful and entertaining book examines the once unexpected interaction between humans and cell phones, and between humans, period. The compelling discussion and projections about the future of the telephone should give designers everywhere a more informed practice and process, and provide researchers with new ideas to last years.

*Rich Ling (an American working in Norway) is a prominent researcher, interviewed in the new technology article in the November 9 issue of the New York Times Magazine.
*A particularly "good read", this book will be important to the designers, information designers, social psychologists, and others who will have an impact on the development of the new third generation of mobile telephones.
*Carefully and wittily written by a senior research scientist at Telenor, Norway's largest telecommunications company, and developer of the first mobile telephone system that allowed for international roaming.

..".an important, accessible book on mobile telephony that is well worth reading." - J.R. McNeill, Interactions

"Rich Ling provides a compelling examination of the real impact of mobile telephony. It's not about technology, it's about people. We need more of these kinds of studies."
--Don Norman, Co-Founder, Nielsen Norman Group and author of Emotional Design.

Prefacep. xi
Introductionp. 1
Introductionp. 1
History of Mobile Telephonyp. 6
Growth of the Mobile Marketp. 11
Outline of the Bookp. 17
Making Sense of Mobile Telephone Adoptionp. 21
Interaction Between Technology and Societyp. 21
Technical/Social Determinism and Affordancesp. 23
Domestication of Information and Communication Technologies (ICTs)p. 26
Methods and Data Sourcesp. 33
Safety and Securityp. 35
Introductionp. 35
The Mobile Telephone as a Contribution to Securityp. 37
Use in Situations Where There Is a Chronic or Acute Need for Contactp. 38
Abstraction of Security vis-a-vis Mobile Telephonyp. 42
The Mobile Telephone in Extraordinary Situationsp. 46
Diminution of Safetyp. 43
Driving and Mobile Telephone Usep. 49
Personal Privacyp. 53
Conclusionp. 54
The Coordination of Everyday Lifep. 57
Introductionp. 57
Social Coordinationp. 61
Mechanical Timekeeping and Social Coordinationp. 63
The Development of Mechanical Timekeepingp. 64
The Standardization of Timep. 65
The Etiquette of Time and Timekeepingp. 67
Mobile Communication and Microcoordinationp. 69
Midcourse Adjustmentp. 70
Iterative Coordinationp. 72
Softening of Schedulesp. 73
Time-Based vs. Mobile-Based Coordinationp. 76
Advantages of Mobile Based Coordinationp. 76
Limitationsp. 77
Competition or Supplement?p. 78
Conclusionp. 80
The Mobile Telephone and Teensp. 83
Introductionp. 83
Child/Adolescent Development and the Adoption of Telephonyp. 86
Adolescence and Emancipation in Contemporary Societyp. 93
Elements in the Adoption of Mobile Telephony by Teensp. 97
Functional Uses of the Mobile Telephone Among Adolescentsp. 99
Symbolic Meaning of the Mobile Telephonep. 103
Social Networking via the Mobile Telephonep. 110
Monetary Dimensions to Teens' Adoption of Mobile Telephonyp. 112
Conclusion: Mobile Telephony and the Dance of Emancipationp. 119
The Intrusive Nature of Mobile Telephonyp. 123
Introductionp. 123
Mobile Telephony in Settings with Heavy Normative Expectationsp. 125
Mobile Telephony in Interpersonal Situationsp. 130
Initiation of the Call and the Production of Social Partitionsp. 132
Management of the Local Situation During the Callp. 136
Reemergence into the Local Settingp. 138
Forced Eavesdropping and Being Embarrassed for Othersp. 140
Conclusionp. 142
Texting and the Growth of Asynchronous Discoursep. 145
Introductionp. 145
The Growth of Textingp. 149
Texting and the Individualp. 149
Texting and the Groupp. 152
What Is Being Said, Who Is Saying It, and How They Say Itp. 154
Content of the Messagesp. 154
Mechanics of SMS Writingp. 157
Written vs. Spoken Languagep. 162
Gendering of Text Messagesp. 164
The Future of Textingp. 165
Conclusion: The Significance of Osborne's Prognosisp. 169
Introductionp. 169
Interaction Between Innovation and Social Institutionsp. 171
History of Technical Innovation and Social Adoptionp. 172
Sociology and the Role of Technical Innovationp. 174
Social Capital vs. Individualismp. 177
Social Capitalp. 177
The Institutionalization of Individualizationp. 179
Role of ICTs in the Fostering of Social Capital/Individualismp. 181
The Internetp. 181
The Mobile Telephonep. 183
Ad Hoc Networksp. 187
Virtual Walled Communitiesp. 189
Data Sources Used in the Analysis of Mobile Telephonyp. 197
Endnotesp. 201
Bibliographyp. 223
Indexp. 239
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781558609365
ISBN-10: 1558609369
Series: Morgan Kaufmann Series in Interactive Technologies
Audience: General
Format: Paperback
Language: English
Number Of Pages: 244
Published: 1st June 2004
Country of Publication: US
Dimensions (cm): 23.47 x 18.9  x 1.96
Weight (kg): 0.54