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The Intellectual Capital of Schools : Measuring and Managing Knowledge, Responsibility and Reward: Lessons from the Commercial Sector - Anthony Kelly

The Intellectual Capital of Schools

Measuring and Managing Knowledge, Responsibility and Reward: Lessons from the Commercial Sector

Hardcover Published: 29th February 2004
ISBN: 9781402019326
Number Of Pages: 162

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A teacher may get good, even astounding, results from his pupils while he is teaching them and yet not be a good teacher; because it may be that, while his pupils are directly under his influence, he raises them to a height which is not natural to them, without fostering their own capacities for work at this level, so that they immediately decline again as soon as the teacher leaves the classroom. Ludwig Wittgenstein, 1889 - 1951. It is difficult to measure effectiveness in not-for-profit organisations like schools, colleges and universities. There is no 'bottom-line' against which to gauge performance, they have limited technical development and managers struggle to make meaningful comparisons between outcomes and targets. In education, well-publicised attempts have been made to establish - some would say impose - a set of criteria by which organisations judge success or failure. These have been largely subjective - the percentage of inspected classes regarded as good, the extent to which staff is involved in decision making, the appropriateness of the leadership shown by senior managers, and so on - if occasionally peppered with quantitative measures, like the percentage of students achieving certain grades in public examinations, to sustain the illusion of objectivity. This is not to fault the aspiration necessarily, though initially at least it created a surveillance culture in schools that did justice to neither the inspected nor the argument for inspection. Happily, this is changing.

Preface
Introduction to the concept of intellectual capital
Introduction
The post-industrial business environment Managing intellectual capital A theory of intellectual capital for schools
Constructing a typology for intellectual capitalIntroductionThinking capitalNon-thinking capitalFlows of intellectual capitalNew language; new measures
The measurement of responsibilityIntroductionJob descriptions for salaried jobsThe measurement of responsibilityManual and hourly-rated workThe totality of work
A new Profile Guide Chart method for job evaluation in schools Introduction A Profile Guide Chart method for use in schoolsThe scales on the Guide Charts Post evaluation cross checks and correlationExamples of evaluation using Guide Charts
Pay and incentives in an education settingIntroduction Performance related pay for teachers: moral hazard, adverse selection and principal-agent resistanceConflict between the individual and the collective Paying employees on the basis of output
The retention of intellectual capital: managing continuity Introduction Conceptualising knowledge continuity managementChallenges to knowledge continuity The benefits of knowledge continuity management Knowledge continuity management in practice
Implementing a knowledge continuity initiative: an adjunct of lessons from practiceIntroductionPrioritising critical processes Mapping critical processesThe knowledge continuity audit and implementing a continuity initiativeThe value of networks and team-working to knowledge continuity managementReshaping an organisation as a network of teamsSupporting networking within and between schoolsBarriers to intellectual capital networking and knowledge continuity managementObservations on team networking in intellectual capital schools
Intellectual capital metricsIntroductionGauging the organisational importance of intellectual capitalIdentifying and analysing intangible assetsExploiting intangible assetsMeasuring the efficiency of knowledge work and knowledge workersPutting a value on intellectual capital
Summary
Conclusion
Appendix: Two-sided mixed-motive games of strategy: four archetypes
Bibliography
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9781402019326
ISBN-10: 1402019327
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 162
Published: 29th February 2004
Publisher: Springer-Verlag New York Inc.
Country of Publication: US
Dimensions (cm): 27.9 x 21.0  x 1.27
Weight (kg): 0.93