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The Instant Manager Rvsd EDN - Cy Charney

The Instant Manager Rvsd EDN

Paperback Published: 7th June 2004
ISBN: 9780814472132
Number Of Pages: 272
For Ages: 16+ years old

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As a manager, it helps to have a collection of quick, practical solutions at your disposal for every situation. Whether you're trying to resolve conflict, lead, inspire, educate, or communicate, your ability to operate at your best -- and have your people operate at their best -- depends on having quick access to information and answers for problems that inevitably arise on the job. The Instant Manager gives you the tools and advice you need to excel in all areas of management. Perfect for both experienced and novice managers, The Instant Manager provides practical guidance on fundamental issues. Now in a revised edition reflecting the latest business realities, this classic management bestseller is a problem-solver, mentor, and strategy guide all in one. Relevant and indispensable, The Instant Manager is a unique and practical resource that will help you unlock the hidden potential in your people, your organization, and yourself. Book jacket.

Woman Engineer: "This book is a problem-solver, mentor, and strategy guide all in one. Its up-to-date and easy-to-apply advice helps you unlock the hidden potential in people, organizations, and yourself."


Woman Engineer: "This book is a problem-solver, mentor, and strategy guide all in one. Its up-to-date and easy-to-apply advice helps you unlock the hidden potential in people, organizations, and yourself."


Woman Engineer: "This book is a problem-solver, mentor, and strategy guide all in one. Its up-to-date and easy-to-apply advice helps you unlock the hidden potential in people, organizations, and yourself."

Prefacep. xi
Personal Growth
Gareer Managementp. 3
Career Planningp. 7
Changing Careersp. 10
What to Do if You Get Firedp. 15
Assertivenessp. 17
Influencing Peoplep. 20
Influencing Senior Managementp. 22
Conflict Between You and Othersp. 24
Appreciating Diversityp. 26
Negotiating--Power Strategiesp. 30
Using Win-Win Tacticsp. 32
Problem Solvingp. 35
Personal Goal Settingp. 37
Time Managementp. 39
Avoiding Time Wastersp. 42
Communication
Communicating Upwardsp. 47
Communicating with Associatesp. 49
Oral Communicationp. 51
Crossing Language Barriersp. 53
Reading Body Languagep. 54
Managing the Grapevinep. 56
Written Communicationp. 58
E-mailp. 60
The Internetp. 63
Report Writingp. 65
Speechesp. 68
Presentationsp. 73
Using Visual Media in Presentationsp. 78
Teamwork
Team Buildingp. 83
Teamworkp. 86
Measuring Team Performancep. 91
Commitmentp. 102
Team Problem Solvingp. 104
Creative Problem Solvingp. 107
Meetingsp. 109
Setting an Agendap. 112
Keeping Meetings Shortp. 114
Problem Behaviour in Meetingsp. 116
Attending Other People's Meetingsp. 119
Leadership
Leadershipp. 123
Decision Makingp. 125
Change Managementp. 128
Evaluating Team Readiness for Changep. 130
Overcoming Resistance to Changep. 131
Listeningp. 133
Counsellingp. 135
Coachingp. 138
Mentoringp. 140
Delegatingp. 143
Motivatingp. 146
Encouraging Creativityp. 149
Empoweringp. 151
Providing Recognitionp. 152
Giving Feedbackp. 154
Handling Conflict Between Associatesp. 157
Preventing Conflictp. 160
Human Resource Management
Health and Safetyp. 163
Accidentsp. 165
Anger Managementp. 167
Chemical Abusep. 170
Stressp. 172
Harassmentp. 175
Absenteeismp. 177
Conducting an Attitude Surveyp. 179
Hiring Interviewsp. 183
Orientationp. 190
Trainingp. 193
Workshopsp. 196
Performance Appraisalsp. 200
Discipline Interviewsp. 204
Termination Interviewsp. 206
Exit Interviewsp. 209
Unionizationp. 212
Working with Your Unionp. 214
Performance Improvement
Mission Statementsp. 219
Customer Servicep. 222
Productivityp. 226
Project Managementp. 230
Benchmarkingp. 234
Process Improvementp. 238
Group Goal Settingp. 244
Strategic Planningp. 246
Outsourcingp. 253
Indexp. 257
About the Authorp. 259
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780814472132
ISBN-10: 0814472133
Audience: General
For Ages: 16+ years old
For Grades: 11+
Format: Paperback
Language: English
Number Of Pages: 272
Published: 7th June 2004
Publisher: Amacom
Country of Publication: US
Dimensions (cm): 21.6 x 14.0  x 1.9
Weight (kg): 0.32

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