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Hardcover
Published: 1st April 2004
ISBN: 9781591392705
Number Of Pages: 240
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on this Book
A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"—a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.
| Preface | p. vii |
| Acknowledgments | p. xi |
| How Work Really Gets Done in Organizations | |
| The Hidden Power of Social Networks | p. 3 |
| Across the Great Divide: Finding and Fixing Critical Disconnects in Organizations | p. 15 |
| Knowing What We Know: Developing a Sense-and-Respond Organizational Capability | p. 31 |
| Charged Up: Creating Energy in Organizations | p. 49 |
| How Managers Manage Social Networks | |
| Pinpointing the Problem: Understanding How Individuals Affect a Network | p. 69 |
| Building Bridges: Initiating, Developing, and Maintaining Networks | p. 91 |
| Breaking the Mold: Aligning Organizational Context to Support Social Networks | p. 111 |
| Uncharted Territory: The Future and Challenges of Networks in Organizations | p. 131 |
| Conducting and Interpreting a Social Network Analysis | p. 143 |
| Tools for Promoting Network Connectivity | p. 167 |
| Notes | p. 189 |
| Bibliography | p. 197 |
| Index | p. 205 |
| About the Authors | p. 213 |
| Table of Contents provided by Rittenhouse. All Rights Reserved. |
ISBN: 9781591392705
ISBN-10: 1591392705
Audience:
Professional
Format:
Hardcover
Language:
English
Number Of Pages: 240
Published: 1st April 2004
Publisher: Harvard Business Review Press
Country of Publication: US
Dimensions (cm): 24.2 x 16.3
x 2.54
Weight (kg): 0.53
Earn 134 Qantas Points
on this Book
