The Guide to Reflective Practice in Conflict Resolution : The ACR Practitioner's Guide Series - Michael Lang

The Guide to Reflective Practice in Conflict Resolution

By: Michael Lang

Hardcover | 1 October 2024 | Edition Number 2

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This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. This second edition is fully revised and updated, incorporating extensive new material emphasizing hands-on tools, worksheets, and guides along with practical advice for those interested in adopting reflective practice individually or in a group setting. It also provides useful resources, step-by-step instructions, and more case studies and commentaries from practitioners. Every person in a conflict resolution process sees the world differently and acts in a distinctive manner. Yet, by following well-developed practice routines, practitioners often fail to consider the unpredictability of human interactions and overlook behaviors that are inconsistent with their expectations. To respond effectively to surprising and unpredictable events, this book encourages practitioners to adapt their thinking, so they can use their knowledge and skills when situations do not match their assumptions or are inconsistent with their practice routines. This book also includes guest essays by Ava Abramowitz, Jodie Grant, Tzofnat Peleg-Baker, and Susanne Terry.
Industry Reviews

Michael Lang's continuing commitment to professionalizing the work of conflict management practitioners is evidenced by all he generously shares in this new edition on reflective practice. He includes interesting and unique perspectives of several practitioners in this edition, and their words and experiences add even more value to the increased number of resources included in this edition. This is a must-have for mediators, and other conflict specialists, including those studying and training to be practitioners.

--Cinnie Noble, founder CINERGY Coaching; author of Conflict Management Coaching: The CINERGY Model and Conflict Mastery: Questions to Guide You

With clear headings and stimulating questions and examples, Michael Lang provides a resource for the growth of every mediator, novice, and senior. This book provides the reader with the knowledge of how to learn while in practice, how to become more intentional and increase self-awareness.

--Delma Sweeney, emeritus, director of mediation and conflict intervention, Edward M. Kennedy Institute, Maynooth University

This new edition adds valuable new material. In addition to more practical appendices, it includes a new chapter on reflective practice groups which are important because many people don't have the discipline for self-reflection but blossom in reflective practice groups. It also includes a new chapter on reflective practice in training and education to help practitioners develop good reflective habits from the outset of their careers.

--John Lande, Isidor Loeb Professor Emeritus, senior fellow, Center for the Study of Dispute Resolution, University of Missouri School of Law

"Michael Lang continues to provide evidence for his argument that reflective practice is the key to developing excellence as a conflict resolution professional. This second edition, an important addition, provides collective wisdom about the experience and value of reflective practice. There are also many useful appendices to support those engaging in reflective practice themselves and those facilitating reflective practice groups. This book is truly essential reading for everyone in the conflict resolution field."

--Samantha Hardy, director and lead coach, The Conflict Management Academy; author of Conflict Coaching Fundamentals

In a grounded and accessible writing style, replete with anecdotes from many mediators, this book makes a compelling case for the indispensability of reflective practice in the work of a conflict specialist. The new edition significantly expands the practical guides and resources, especially for reflective practice groups in the making. It is well worth a place on any practitioner's shelf.

--Rochelle Arms Almengor, assistant professor, peace and social justice studies, Berea College

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