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This unusual, instructive and entertaining fable shines light on dysfunctional teams.
Bestselling business author and screenwriter Lencioni weaves a fictional story of the highly capable Kathryn Petersen who has an amazing capacity for building teams. Kathryn becomes the CEO of a struggling, high-profile company with an exceptionally dysfunctional executive team and faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail?
Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
"As compelling, readable and practical as his other books. I'm sure this will be another business classic." - Richard Carr, President & CEO, TEC International
"Every manager and executive will recognize themselves somewhere in this book. Lencioni distills the problems that keep even the most talented teams from realizing their full potential. Even more important, he shows - in prose that is crisp, clear, and fun to read - how to solve them." - Geoffrey A. Moore, Chairman, The Chasm Group; Author, Crossing the Chasm; Inside the Tornado; Living on the Fault Line
About the Author
Patrick Lencioni is president of The Table Group, a San Francisco Bay Area management consulting firm, and author of the best-selling books The Four Obsessions of an Extraordinary Executive and The Five Temptations of a CEO. In addition to his work as an executive coach and consultant, Pat is a sought-after speaker. Prior to founding The Table Group, he worked at the management consulting firm Bain & Company, Oracle Corporation, and Sybase, where he was vice president of organizational development. He is on numerous advisory boards and sits on the National Board of Directors for the Make-A-Wish Foundation of America. Over the years, Pat has worked with hundreds of executive teams and CEOs–all struggling, at one time or another, with the potential for dysfunction among their teams.
In keeping with the parable style, Lencioni (The Five
Temptations of a CEO) begins by telling the fable of woman who,
as CEO of a struggling Silicon Valley firm, took control of a
dysfunctional executive committee and helped its members succeed as
a team. Story time over, Lencioni offers explicit instructions for
overcoming the human behavioral tendencies that he says corrupt
teams (absence of trust, fear of conflict, lack of commitment,
avoidance of accountability and inattention to results). Succinct
yet sympathetic, this guide will be a boon for those struggling
with the inherent difficulties of leading a group.
Building a cohesive team is not complicated, declares Lencioni,
president of his own management consulting firm and author of
The Five Temptations of a CEO. Departing from the dry,
theoretical writing of many management books, he presents his case
in the context of a fictional organization, and in doing so
succeeds at communicating his ideas. The story is about a female
CEO who is hired to bring together a dysfunctional executive staff
to work as a team in a company that just two years earlier had
looked promising. The scenarios that follow are recognizable and
can be applied anywhere teamwork is involved, whether it is a
multinational company, a small department within a larger
organization, or a sports team. The five dysfunctions discussed are
absence of trust, fear of conflict, lack of commitment, avoidance
of accountability, and inattention to results. At the end of the
story, the main points are summarized, and clearly written
suggestions and exercises are offered to help, bring about change.
Concise and easy to follow, this book is recommended for academic
and public libraries with management collections and for anyone who
is a member of a team that needs improvement. —Bellinda Wise,
Nassau Community Call. Lib. Garden City, NY (Library
Journal, April 15, 2002)
"...there is a lot of good sense in this book...certainly offers
some useful pointers..." (Supply Management, 28 March
"...is worth exploring..." (Progress, Summer 2002)
"...an entertaining quick read filled with information easy to
digest..." (The star online, 12 August 2003)
The Fable 1
Part One: Underachievement 5
Part Two: Lighting the Fire 27
Part Three: Heavy Lifting 115
Part Four: Traction 171
The Model 185
An Overview of the Model 187
Team Assessment 191
Understanding and Overcoming the Five Dysfunctions 195
A Note About Time: Kathryn’s Methods 221
A Special Tribute to Teamwork 223
About the Author 229