The classic work on resolving conflict.
The Eight Essential Steps to Conflict Resolution has helped countless people over the past two decades. Whatever the nature of your dispute, this book can guide you to an enduring resolution. World- renowned mediator Dudley Weeks presents a tested method for resolving stubborn differences of opinion that can be damaging to professional and personal lives. These eight essential skills will lead to settled conflicts and improved relationships.
For Ages: 18+ years old
Number Of Pages: 290
Published: 4th January 1994
Publisher: Penguin Putnam Inc
Country of Publication: US
Dimensions (cm): 21.0 x 14.0 x 2.54
Weight (kg): 0.27