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The Changing Role of Government : The Reform of Public Services in Developing Countries - Richard Batley

The Changing Role of Government

The Reform of Public Services in Developing Countries

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Published: 25th May 2004
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Batley and Larbi examine how governments of developing countries are organized to deliver public services. The book is based on comparative international studies of four service sectors: healthcare, urban water, business promotion and agricultural marketing. Governments everywhere are being driven to adopt an "indirect" approach--managing, contracting and regulating public agencies or private partners, rather than providing services directly. It questions how governments are responding and whether this approach is appropriate to the capacities of developing countries.

List of Tablesp. viii
List of Figure and Boxesp. ix
List of Acronyms and Abbreviationsp. x
Prefacep. xi
About the Authorsp. xiii
Changing Views of the Role of the Governmentp. 1
Introductionp. 1
The role of government in developmentp. 2
The background to public service reform in developing countriesp. 7
Capacity to perform the 'new' roles of governmentp. 15
An overview of the studyp. 20
Conclusionp. 28
Changing Approaches to Public Sector Managementp. 31
Introductionp. 31
Theoretical basis of new approaches to public managementp. 31
Pragmatic rationales for public sector reformsp. 38
From old public administration to new public managementp. 39
The era of new public managementp. 40
A review of new public management in practicep. 44
Conclusionp. 52
The Politics of Service Reformp. 54
Introductionp. 54
Political stakes in the reform of public managementp. 56
Principals and agents in public service reformp. 58
External bodies - agents or principals?p. 58
The principal-agency characteristics of servicesp. 62
The 'principals' - citizens and political leadersp. 65
The 'agents' - public service administrators, professionals and workersp. 71
Emerging constituencies for changep. 76
Conclusionp. 78
Decentralizing Organizational Arrangements for Service Deliveryp. 81
Introductionp. 81
Pre-reform organizational arrangementsp. 81
Types of organizational arrangementsp. 85
Reform of organizational arrangementsp. 88
Have reforms improved performance?p. 98
Institutional and capacity issuesp. 102
Conclusionp. 104
The Experience of Charging for Public Servicesp. 106
Introductionp. 106
Explaining user chargesp. 106
Charging - what and how?p. 110
Charging: performance and impactp. 116
Conclusionp. 123
Working with Private Partnersp. 125
The case for privatizing managementp. 125
Organizational arrangements for service provisionp. 128
The application of public-private arrangements for service deliveryp. 133
Matching organizational arrangements to capacityp. 136
Conclusionp. 142
The Experience of Contractingp. 144
Introductionp. 144
The use of contractual arrangementsp. 145
Assessment of the experience of contractingp. 158
Capacity to contractp. 167
Conclusionp. 177
Regulating and Enabling the Private Sectorp. 180
Introductionp. 180
Forms of regulationp. 181
De-regulation and support to market developmentp. 184
Re-regulation under the new managementp. 185
Economic regulation of urban water supplyp. 186
The social regulation of health servicesp. 195
Enablement of private providers - business support servicesp. 203
A comparison of the experience of regulation and enablingp. 215
Conclusionp. 219
Introductionp. 219
Summaryp. 220
Performance and capacity constraints in specific reformsp. 224
Implications for capacity developmentp. 232
Conclusionp. 235
Notesp. 238
Bibliographyp. 240
Indexp. 253
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9780333736173
ISBN-10: 0333736176
Series: Role of Government in Adjusting Economies
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 260
Published: 25th May 2004
Publisher: Palgrave Macmillan
Country of Publication: GB
Dimensions (cm): 21.6 x 14.0  x 2.1
Weight (kg): 0.5
Edition Number: 1