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The Basics of Interpersonal Communication - Scott McLean

The Basics of Interpersonal Communication

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The Basics of Interpersonal Communication  is a clear, concise, and engaging text that provides a comprehensive introduction to the field in a low cost format!

The Basics of Speech Communication is a low cost, clear and concise introduction to the basics of interpersonal communication. This text focuses on the “nuts and bolts” without providing excessive detail, ensuring that students master the fundamentals and allowing instructors ample time to integrate additional materials. With an emphasis on skills and competencies, this text delivers the necessary material without being overwhelming or cost-prohibitive.

Each chapter concludes with Summary, For More Information, Review Questions, and Works Cited.


1. Communication Basics.

Definition of Communication.

Models of Communication.

Essential Components of Communication.

Communication in Context.

Principles of Communication. 2. Perception and Listening.

Why don't we all see things the same way?

Perception and Awareness.

Perceptual Differences.

Self-Concept and Perception.

Eyes, Ears, Heart.

Importance of Listening.

Kinds of Listening.

Stages of Listening.

Barriers to Listening.

Improving Listening Skills. 3. Verbal Communication.

What is Language?

Principles of Verbal Communication.

Language as an Obstacle to Communication.

Barriers to Communication.

Principles of Emotional Communication.

Improving Verbal Communication. 4. Nonverbal Communication.

What is Nonverbal Communication?

Principles of Nonverbal Communication.

Types of Nonverbal Communication.

Improving Your Understanding.


5. Interpersonal Communication.

Self Concept.

Self Fulfilling Prophecy.

What is Intrapersonal Communication?

What is Interpersonal Communciation.

Why Should we Engage in Interpersonal Communication?

Maslow's Heirarchy.

Schutz's Interpersonal Needs.

Johari Window.

Social Penetration Theory.


Principles of Self-Disclosure. 6. Relationships.

Characteristics of Relationships.

Functions of Interpersonal Relationships.

Principles of Relationships.

Types of Relationships.

Content and Relationship Messages.

Misconceptions About Communication in Relationships.

Skills for Starting Relationships. 7. Interpersonal Communication and Culture.

What is Culture?

What is Intercultural Communication?

Understanding Intercultural Communication.

Characteristics of Intercultural Communication.


Barriers to Intercultural Communication.

Improving Intercultural Communication. 8. Lifecycles of Relationships.

How We Engage in Conversation.

How We Form Relationships.

How We Let Go of Relationships.

Relational Dialectics.

Key Strategies for Maintaining and Improving Relationships. 9. Interpersonal Communication and Conflict.

Principals of Interpersonal Conflict.

Process of Interpersonal Conflict.

Conflict Management Styles.

Methods for Managing Conflict.

The Dark Side of Interpersonal Communication.

Advantages and Disadvantages of Interpersonal Communication.

Open Risk of Physical and Psychological Harm.

Family Communication and Conflict.

Improving Interpersonal Communication. 10. Professional and Crisis Communication.

Preparing for an Interview.

What do you Know Already?

What do you Need to Know?

Making Contact.

You've Got the Invitation to Interview!

Effective Communication in Interpersonal Interaction.

Effective Communication in Teams and Groups.

Effective Communication in Meetings.

Effective Communication in Virtual Meetings.

Crisis Communication.

A Good and Professional Attitude.

Interpersonal Communication and the Emergency Response Professional.

Developing Your Own Crisis Communication Plan.

Information Needed During an Emergency.

Focusing on Your Message.

Creating a Place to Communicate.

Handling Requests for Information.

Expressing Yourself Effectively.

ISBN: 9780205401987
ISBN-10: 0205401988
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 272
Published: 22nd June 2004
Country of Publication: US
Dimensions (cm): 22.9 x 15.2  x 1.91
Weight (kg): 0.38
Edition Number: 1