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The A3 Workbook : Unlock Your Problem-Solving Mind - Daniel D. Matthews

The A3 Workbook

Unlock Your Problem-Solving Mind

Paperback

Published: 5th October 2010
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Encouraging efficiency, clarity, and disciplined thinking, A3 Problem Solving identifies a problem, describes the objective, and summarizes fact finding and action steps, all on a single A3-sized piece of paper. This approach provides all employees at all levels with a method to quickly identify a problem, analyze it to root cause, select appropriate countermeasures, and communicate necessary actions to decision makers.

The A3 Workbook: Unlock Your Problem-Solving Mind is designed to teach A3 Problem Solving to workers at every level of an organization. Uniquely qualified to author this workbook, Daniel Matthews is an expert trainer with 30 years of training experience including Lean implementation and Training within Industry (TWI). Fourteen of those years he spent with the Toyota Company, which created and made use of the A3 as a core component of continuous quality improvement.

This workbook provides a practical tool for solving specific problems or for making a specific proposal, while also encouraging the development of a corporate culture that empowers all employees to support continuous improvement. The workbook follows the progression of a basic A3 Problem Solving format, offering instructions every step of the way. To reinforce learning, it includes -

  • Case studies that readers can use to complete A3s
  • Tips on how to improve the readability of A3s
  • Examples of Problem Solving A3s, and a Proposal A3
  • Exercises to reinforce what's learned
  • Worksheet templates that can be reproduced for future problem solving

An effective problem-solving process is a critical part of implementing efficient business practices and a problem-solving culture is a fundamental component of empowering employees to support business improvements. Both of these components, taken together, can help any organization make continuous improvements on the long journey to creating a more productive and profitable business.

The A3 Workbook can be used by companies to develop the problem-solving skills of their employees -leading not only to improved profit, quality, productivity, safety, and delivery, but also to a culture that understands the value of developing people at every level. With the workbook readers can actually practice applying the skills described in each section. Especially for managers who are realizing that they must develop their entire workforce in order to help their organization achieve its goals and objectives, The A3 Workbook provides anyone at any level within an organization with the tools they need to be effective problem solvers. --Sirreadalot.org, November 2010

Introduction The Origin of A3 A3 Formats Folding the A3 How A3 Fits into Your Organization Overview A3 Problem-Solving Overview A3 and the PDCA Cycle Definition of a Problem Types of Problems How Problems Come to Us Problem Situation Introduction Background Standard Production Standards Exercise Office Standards Exercise Current Situation Example Discrepancy Example Production Problem Statement Exercise Office Problem Statement Exercise Extent Tank Weld Scenario Example Rationale Example Target The Difference between Targets and Goals Structure of an Effective Target Example Target Statement Exercise Theme General Theme Categories Creating the Theme Theme Statement Exercise Loud-&-Clear Speaker Practice Case Study Cause Analysis 5-Why Cause Analysis Process Example Example Determining Root Cause Therefore Test Production 5-Why Exercise Office 5-Why Exercise Countermeasures Selecting the "Right" Countermeasures Brainstorming Countermeasures Narrow Countermeasure List Evaluate Remaining Countermeasures Effectiveness Feasibility Impact Selecting Countermeasure(s) Example Implementation The 3-Cs for Success Create the Plan List Required Steps Example Sequence Required Steps Communicate the Plan Carry out the Plan Assessment Assignment Accountability Follow-up Evaluating the Result How to Check When to Check Recommended Actions Putting It All Together Dave's Fabrication Case Study: Part A Dave's Fabrication Case Study: Part B Dave's Fabrication Case Study: Part C Dave's Fabrication Case Study: Part D Dave's Fabrication Case Study: Part E Improve Your A3's Effectiveness Sequencing the Flow of an A3 Common A3 Visuals Basic Equations Line Graphs Data Tables Pareto Charts Example Pie Charts Pictograms Sketches and Drawings Visuals Practice Line Graph Exercise Data Table Exercise Pareto Chart Exercise Pie Chart Exercise Pictogram Exercise Titan Case Part A: A3 with Visuals Practice Titan Case Part B: A3 with Visuals Practice Appendices: Production Standards Exercise Answers Office Standards Exercise Answers Production Problem Statement Exercise Answers Office Problem Statement Exercise Answers Target Statement Exercise Answers Theme Statement Exercise Answers Loud-&-Clear Answer Production 5-Why Exercise Answers Office 5-Why Exercise Answers Line Graph Exercise Answer Data Table Exercise Answer Pareto Chart Exercise Answer Pie Chart Exercise Answer Pictogram Exercise Answer Dave's Fabrication Blank A3 Dave's Fabrication A3 Answer Titan Blank A3 Titan A3 Answer 5S Problem Report A3 Food Service Proposal A3 Maintenance Training Proposal A3 Blank Problem-Solving A3 Format

ISBN: 9781439834893
ISBN-10: 143983489X
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 183
Published: 5th October 2010
Publisher: Taylor & Francis Inc
Country of Publication: US
Dimensions (cm): 27.9 x 21.6  x 1.27
Weight (kg): 0.54
Edition Number: 1