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Telephone Skills At Work : Business Skills Express Series - Judith Fisher

Telephone Skills At Work

Business Skills Express Series

Paperback Published: 22nd May 1993
ISBN: 9781556238581
Number Of Pages: 100

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In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.

ISBN: 9781556238581
ISBN-10: 1556238584
Series: Business Skills Express Series
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 100
Published: 22nd May 1993
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 25.2 x 20.3  x 0.6
Weight (kg): 0.25
Edition Number: 1

Earn 53 Qantas Points
on this Book