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Telco Churn Management Handbook - Rob Mattison

Telco Churn Management Handbook

Paperback

Published: 16th January 2006
Ships: 5 to 9 business days
5 to 9 business days
RRP $45.47
$44.95
if ordered within

Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.

ISBN: 9781411652033
ISBN-10: 1411652037
Audience: General
Format: Paperback
Language: English
Number Of Pages: 392
Published: 16th January 2006
Dimensions (cm): 22.86 x 15.24  x 2.54
Weight (kg): 0.57