| Systems Theory | p. 1 |
| Emergent or Just Unexpected? | p. 3 |
| Sawu Bona: Systems Theory in Design | p. 11 |
| Mapping the Stages of the Development of Management Sciences Methodologies in the UK: From Single Solving Methods to Multimethodology | p. 19 |
| Relevance and Rigour, Theory and Practice in Systems | p. 29 |
| Vickers' Concept of Relationship-Maintaining and the Nature of Regulation | p. 37 |
| Systems Practice | p. 45 |
| Connecting Soft Systems Thinking with Project Management Practice: An Organizational Change Case Study | p. 47 |
| Cybernetics/Systems Approach to Transformation of the Towel Production Firms in Osaka Area, Japan | p. 55 |
| Towards a Contingency Framework for Intervention in the Context of a Systems-Based Approach | p. 63 |
| SSM-Guided Research to Improve the Linkages between a Science Provider and their End-Users | p. 71 |
| A Multi-Methodological Approach to Emergency Call Handling in the Metropolitan Police Service | p. 79 |
| Using SSM to Improve Supply Chain Effectiveness | p. 87 |
| Improving Systems Intervention in SMEs: Reflections on Systems Boundaries in Practice | p. 97 |
| Soft Systems Methodology based on Organizational Knowledge-Creation Theory | p. 105 |
| Knowledge Management | p. 113 |
| Inquiring into Learning as System | p. 115 |
| Creating Corporate Value through Knowledge Management Systems | p. 123 |
| Information, Knowledge and Teams | p. 131 |
| A Human Value System Based Methodology for an Organisational Development Consultancy | p. 139 |
| Systemic Learning with a Searchlight Approach | p. 147 |
| The Knowledge Worker and the Knowledge Age | p. 155 |
| Design of a Knowledge Management System for Quality Improvement in a Public Education System in Mexico | p. 163 |
| Knowledge in Self-Organization Process: Hope (Finite) of System Thinking | p. 173 |
| The Value of Knowledge Workers--What Affects It and Who Decides? | p. 185 |
| Introduction to Knowledge Profiling | p. 193 |
| Environmental Management | p. 201 |
| Participative Action Research (PAR) for Rural Community Development in South Sulawesi, Indonesia | p. 203 |
| Towards a New Agenda for Operational Research and Environmental Management | p. 211 |
| Rhythm of the Rivers: An Ecosystem Approach to Human Health on the Amazon Frontier | p. 219 |
| Critical Systems Thinking | p. 229 |
| Turnaround Systems Alignment: A Methodology for Dealing with Complex-Coercive Problems | p. 231 |
| On an Application of Critical Systems Heuristics in a Framework for Evaluation of Software Development Productivity | p. 239 |
| A Trusting Constructivist View of Systems Thinking in the Knowledge Age | p. 247 |
| Social Systems Design | p. 255 |
| Autopoiesis and the Theory of Viable Systems | p. 257 |
| Reconciling Complexity Science in Organizations and Christian Spirituality | p. 265 |
| Taking Account of Human Rights | p. 275 |
| The Impact of Computer Hardware Theft on ICT Introduction to South African Rural Communities: An Interpretive Assessment through Focus Groups and Morphological Analysis within a Process-Based Research Framework | p. 283 |
| Participation in Thames Chase Community Forest: A Multimedia Elicitation Tool | p. 293 |
| Business | p. 301 |
| A Systems Approach to Marketing | p. 303 |
| Systemic Requirements for the Development of Competitive Capability: Lessons from a New Zealand Study of Competitive Advantage | p. 311 |
| Rethinking Business Strategy with Complexity Theory | p. 321 |
| Information Systems | p. 329 |
| Information system Risks and Countermeasures in Supply Chain Integration and Management for an Enterprise | p. 331 |
| An Evaluation Framework for Information Strategies at Higher Education Institutions | p. 339 |
| Systems Thinking in the Theory and Practice of Strategic Information Systems Planning | p. 349 |
| Practical Approaches to an Information Systems Architecture Implementation at Glaxo Wellcome | p. 357 |
| The Role of Surplus Vision in Knowledge Systems | p. 365 |
| Cross-Cultural Issues Affecting Electronic Transfer of Personal Health Information | p. 375 |
| Comment on 'How' to Conduct an Action Research Study in the Domain of Information Systems Development | p. 381 |
| Modelling | p. 389 |
| Complex Clusters in Local Environments: Multi-Layered Multi-Media Learning | p. 391 |
| Handling Complexity in Networked Multimedia Systems: The Contribution of Semiotics | p. 399 |
| Some Considerations for a Semantic Analysis of Conceptual Data Schemata | p. 407 |
| Product and Systems Design through Linguistic Modelling | p. 415 |
| Modelling Roles in Business Systems using Role Objects | p. 423 |
| Towards a Definition of the "Information Bearing Capability" of a Conceptual Data Schema | p. 431 |
| Student Papers | p. 439 |
| Enacting Platforms towards Critical Systems Practice: Reflections from an Organisation-Based Action Research | p. 441 |
| A Base for Simulating Information Distribution | p. 449 |
| Systems Thinking and the Knowledge Age: Revisiting Kuhn | p. 457 |
| Chaos and Complexity Theory in Management: An Exploration from a Critical Systems Thinking Perspective | p. 465 |
| Author Index | p. 473 |
| Index | p. 475 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
